Customer Service Technician

Gary Webster Ellis, CPhT

404-***-**** or 770-***-**** www.garyellisresume.com/CP *******@*****.***

Certified Pharmacy Technician (CPhT) PTCB 600************

Georgia State Board of Pharmacy Registration Number: PHTC014761

Certifications: HIPPA National Patient Safety Goals Age Appropriate Care CPR/BLS/AED

EDUCATION

Fortis College –Atlanta Pharmacy Technology Program

• Aseptic Technique (Certified) • Pharmacy Law

• Unit dose • Cart filing

• Laminar flow hoods and hazardous/toxic materials • SIG/Medication order interpretation

• Top 200 Drugs • Pharmacology

• Prescription Processing

• Hazard Communication and Bloodbourne Disease Pathogen Standard, Infection Control (Certified) • Math and Compounding

• Pharmacy Inventory

• Externship (160 Hours) Walgreens

Additional Training and Skills: (includes 15 years of retail customer service and sales)

• Typing: 40 WPM, MS Office with Excel and Word, Pharmacy Software, Web Design, Google Analytics, and Charity/Medical Social Media

• Trained in correctly performing important critical skills, procedures, written and verbal orders, tasks, policies and protocol under the direct supervision of a pharmacist.

• Team player prioritizes schedule and work to be performed.

EXPERIENCE

Pharmacy Technician at Walgreens located in Marietta, Georgia.

Retrieved prescription orders and counted, poured, measured, and weighed tablets and medications. Performed simple compounding, mixed medications, created labels, selected the proper prescription containers and packaged medication for delivery. Answered phones and took inventory of over the counter medications as well as prescription drugs.

House Management P/T - Cobb Communicators/Sims House 1/2009 – 3/2012

I assisted with the management of a boarding house with 25 clients. Live In position.

Account Representative - Lifetime Portraits/Portrait Masters - Commission 2/1996 – 1/2009

Applicant managed retail road shows and in-store promotions, both full and part time. This position was a commission based sales and customer service position which involved standing for 10- 12 hours daily and perform several functions simultaneously and extreme customer service interaction.

Business Consultant - Advanceme Inc 7/2004 – 2/2007

Contact with business owners directly in every type of retail and manufacturing business to offer business funding: $2,500.00 – $5 Million - factoring/purchasing future receivables.

2005 award for Top Producer Nationwide.

Human Service Technician - Mental Health/Mental Retardation Technician.

State of Georgia-Cobb County Board of Health –Cobb Community Service Board 10/1992 – 2/1995

House Parent at two Cobb/Douglas County group homes and First Step Treatment Center.

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