Human Resources Financial

BARBARA J. BOUSQUET, CPA

*** ***** ******

Milton, MA 02186

617-***-**** (h) ~ 617-***-**** (c)

**********@*****.***

EXECUTIVE SUMMARY

Financial Executive Officer with 25 years of experience in successful turn-around guidance, revenue growth, operational management, strategic planning, and organizational leadership. Demonstrated expertise within the healthcare industry and specific accomplishments within the Medicaid managed care environment. Proven abilities in collaborating with management teams, regulatory agencies and financial staff to achieve desired outcomes.

PROFESSIONAL EXPERIENCE

Wellesley College

Controller 1/2010 to Present

Senior Financial Executive of prestigious 4 year liberal arts higher education organization

Responsible for Accounts Receivable, Accounts Payable, Endowment, Investments and daily Treasury activity.

Primary contact for the annual financial audit as well as the 403(b) and defined benefit pension audits.

Responsible for preparing annual 990 report and determining Unrelated Business Income Tax liability.

Work with the Investment Office to efficiently manage Endowment of $1.4 Billion.

Redesigned Office staff model to provide for greater depth and also greater opportunity for staff.

Planned Parenthood League of Massachusetts

Chief Financial Officer 10/2008 – 1/2010

Chief Financial Officer of a complex health care provider, fundraising and education/outreach organization.

• Oversaw and directed a complete documentation and proposed redesign of the billing process in order to maximize system capabilities, improve billing accuracy, shorten billing cycle time and improve the overall collection rate.

• Oversaw the establishment of the first formal process for following up on uncollected bills.

• Managed the process of identifying uncollectible receivables to be written off. Developed the first write off and collection policy for billing to provide greater consistency and

• Provided guidance on matters of Human Resources when the VP of Human resources position became vacant.

AMGRO, Inc. (subsidiary of Hanover Insurance Group), Worcester, MA

Chief Financial Officer 6/2007 – 6/2008

Chief Financial Officer of a premium financing organization generating $550 Million in financed premium.

• First CFO hired at AMGRO to provide a greater measure of financial discipline and improved operational efficiencies.

• Worked to identify a second securitization program partner to enhance gain on sales of company receivables, which was a major challenge to financial performance.

• Provided confidential executive oversight as the parent company researched the sale of Amgro. The decision was made to sell shortly after I was hired and I provided extensive input into the sale document including historical financial data as well as extensive narrative editing.

NETWORK HEALTH (subsidiary of Cambridge Health Alliance), Cambridge, MA

Vice President and Chief Financial Officer 6/2000-7/2006

CFO for an 80,000 member Medicaid MCO generating $300 million in premium revenue. Leadership member of management team that grew membership from 14,000 to over 80,000.

• Key contributor to operational and financial turnaround resulting in an $8.5 million improvement in performance relative to budget within one fiscal year.

• Assessed medical expense and revised methodology immediately resulting in a more accurate and positive, reflection of plan financial performance. Key participant in the medical expense reduction task force.

• Identified workflows to compensate for system inabilities, and assisted in eliminating the claims backlog resulting from system conversion.

• Improved budget processes, including providing expertise and tools to Directors, reducing cycle to 45 days, and operating below administrative budgets each year.

• Presented international training seminar designed to educate physicians and high-level delegates from Costa Rica and Nicaragua. Session on capitation, encounter reporting and its uses as well as an introduction to fraud and abuse. Participated in question and answer session.

• Chaired a task force responsible for assessing and correcting system and operational issues associated with a system conversion, reducing claims payment cycle time from 60 days to less than 30 days.

• Overhauled the Human Resources function to provide for greater accountability, improved employee service and greater protection against company exposure to litigation. Streamlined and focused the Strategic Planning function. Senior Executive responsible for overseeing first formal company efforts with regard to diversity and professional development.

• Served as a key contact for negotiating with the Division of Medical Assistance on matters including annual capitation rates and insolvency reserve requirements.

MEMPHIS MANAGED CARE CORPORATION (d/b/a TLC Family Care Health Plan), Memphis, TN

Finance Director 8/1997-6/2000

CFO for a $110 million Medicaid health plan serving 58,000 AFDC and other recipients of benefits under TennCare.

• Successfully negotiated a Net Worth Deficiency Corrective Action Plan acceptable to the TennCare Division and the Tennessee Department of Commerce and Insurance.

• Oversaw Claims and Finance Departments. Successfully managed the Claims Department through a backlog due to significant membership growth and staff turnover, and demonstrated the improvement to the Department of Commerce and Insurance and TennCare Division to avoid financial penalties.

• Coordinated the Finance Committee of the Board of Directors, and presented financial results to both the Finance Committee and the Board of Directors.

• Supported the development of a global capitation model with the owner-providers. Collaborated with actuary to develop rates and applied rates to various model scenarios.

COMMUNITY HEALTH NETWORK OF CONNECTICUT, INC., Meriden, CT

Controller 3/1995-8/1997

Served as first Controller of a $40 million Medicaid managed care health plan providing medical and other benefits to over 22,000 AFDC Title XIX recipients.

• Developed and supervised all aspects of the monthly financial close. Generated monthly financial reports and analyses for the Board of Directors and numerous corporate committees.

• Initiated the preparation of the annual budget; assisted in the development of financial assumptions/models, and documented their implications.

• Provided financial oversight for negotiated risk arrangement contracts. Monitored and reported performance.

• Initiated a Membership Reconciliation Staff position to ensure that membership was reconciled on a timely basis and accurately through coordination with key operational departments.

• Ensured the integrity and timeliness of payments for monthly capitation, claims, payroll and other accounts payable in accordance with contract terms or protocols.

CONNECTICARE, INC., Farmington, CT

Financial Analyst 2/1993-3/1995

• Managed all annual budget processes including manager training, accumulation and consolidation of departments, and input in financial software package utilizing linked Excel spreadsheets.

• Conducted monthly financial analysis, including large or unusual variances. Provided written and oral analyses to senior management.

• Developed reporting procedures for ConnectiCare of Massachusetts, Inc., including financial statement and chart of account development and presentation. Coordinated activity in accordance with Department of Insurance requirements.

• Supported major system conversion, including verification and final balancing of membermonths, claims and check history.

• Maintained financial software, including account set-up, security maintenance, system upgrades, problem analysis and corrections.

ABB ASEA BROWN BOVERI, INC., Windsor, CT

Audit Supervisor 9/1988-2/1993

• Managed operational and financial audits for an international organization including planning, risk assessment, execution, budgeting and cost containment on assignments.

• Supervised engagement staff, assignment of responsibilities, and review of workpapers and audit findings.

COOPERS & LYBRAND, LLP, Hartford, CT

Senior Accountant 7/1986-9/1988

• Coordinated financial engagements for corporate clients in the insurance, manufacturing and education industries.

• Supervised and trained staff in general business practices and specific review techniques.

• Researched and analyzed technical accounting issues and the impact to specific clients.

EDUCATION

PROVIDENCE COLLEGE, Providence, RI

Bachelor of Science, Accounting

TECHNICAL SKILLS

Extensive use and knowledge of Microsoft Office, Lotus, MAS90, Amisys, HSD Diamond, CSC and Physmark.

Contact this candidate