***** ****** ****

Upper Falls, MD ***** Phone 410-***-****

E-mail cwvx4d@r.postjobfree.com

Bonnie Zolenas

Objective To obtain a full-time opportunity in the tourism industry, using my experience in hospitality, community relations, and event management.

Education Graduated from the University of South Carolina Beaufort Beaufort, SC

Bachelor of Science

• Major in Hospitality

• Cumulative G.P.A: 3.5

• Certified in ServSafe Food and Beverage

• Certified in ServSafe Alcohol

Work experience September 2011-Present PN Hoffman Washington DC

Special Events Assistant - Casual

Organize event logistics

Responsible for event theming

Provide excellent guest service to a variety of stakeholders

Complete post-event analysis reports

April 2011-August 2011 Rose Hill Country Club Bluffton, SC

Bartender and Server

Acted as the senior bartender

Adhered to best-practice cash handling procedures

Provided excellent and personalized guest service

May 2010-August 2010 The National Aquarium Baltimore, MD

Intern for Community Affairs

Assisted with administrative tasks

Helped plan and run special events

Performed many outdoor activities (kayaking, canoeing, caving)

Taught children aged 6 through 13 about wildlife and ocean life

March 2009-April 2010 Bray’s Island Plantation Sheldon, SC

Part-time Catering Staff

Performed set-up and break-down of structures for catering events

Demonstrated attention to detail while using specific place settings

Demonstrated ability to work within a strict deadline

September 2009-December 2010 Private Residence Bluffton, SC

Private Residence Dog Walker

Provided attentive supervision in a safe and nurturing environment

Conducted regular exercise walks for two dogs

Provided social, emotional and physical care for each dog

May 2009- August 2009 University of South Carolina-Beaufort (USCB), Beaufort, SC

Orientation Leader

Represented the face of USCB for incoming student and parents

Showed prospective students and families enthusiasm and pride for USCB

Provided assistance in advising new students

September 2004- August 2006 The Rouse Company Columbia, MD

Rouse Company Corporate Events Assistant

Assisted in managing the Rouse Company’s corporate calendar or events, including holiday celebrations, corporate anniversary events, employee motivation events, and Disney-sponsored events

Duties also included managing welcome areas, hospitality areas and sales promotion activities

Computer Skills Extensive use of Microsoft Word, Excel, and PowerPoint

Working knowledge of Microsoft Access

Achievements

Completed a business plan for increasing tourism in the city of Beaufort, South Carolina. This business plan was published in the local paper and is now being put into effect for the city of Beaufort, South Carolina for the year 2012.

References

Dr. Sean Barth, Department of Hospitality at USCB:

843-***-**** or cwvx4d@r.postjobfree.com.

Rosalyn Stewart, Director of Development at the National Aquarium:

410-***-**** or cwvx4d@r.postjobfree.com

Kate Torborg Vermilyea, USCB Student Services:

843-***-**** or cwvx4d@r.postjobfree.com

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