Daniel Dixon

*** **** ******** ******

Springfield, MO 65803

417-***-****

cwmfk5@r.postjobfree.com

EMPLOYMENT

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Retail Sales Representative - Verizon Wireless 2010-2011

Promoted and sold Verizon Wireless Products and Services, Succeeded monthly sales quota, Provided exceptional customer service.

Assistant/Sales Operations - Verizon Wireless 2009-2010

Subject matter expert in retail operations

Managed inventory and daily sales reports, Took retail customer service calls, Monitored loss prevention as well as profit gained for assigned store.

-Position was eliminated due to Verizon’s management restructure. I was given the option to leave with severance or take a retail sales position.-

Senior Sales & Service Representative - Alltel Communications 2003-2009

Promoted and sold Alltel wireless devices and services providing excellent customer service,

Succeeded monthly sales goal and promoted to senior rep after 6 months,

Trained other newly hired representatives in customer service and sales.

-Obtained employment with Verizon through merger of two companies in 2009-

Customer Service Representative - Alltel Communications 2002-2003

Took inbound calls concerning customer service issues with the highest level of professionalism,

Completed calls in timely manner while making the customer’s concern right and accurate,

Suggestively sold Alltel services that benefited the customer.

Assistant Manager - Pet Warehouse/General Pet Inc. 1999-2002

Assisted general manager in leadership and operations of retail store,

Making sure customer’s needs are met with professionalism,

Interviewed and hired new associates.

EDUCATION

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Ozark’s Technical Community College: 2001-04 General Education & Computer Science

Willard High School: 2001 High School Diploma

SKILLS

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Friendly, Cooperative, & Punctual Attitude; Leadership Experience; Sales and Customer Service Experience; Excellent phone etiquette; Eager to learn and accept change; Proficient in Microsoft Office; Able to type 50-60 WPM; Flexible, Reliable, and Self Motivated.