Customer Service Quality Control

Rhonda King

cw70xe@r.postjobfree.com

PROFILE • Excellent communication, interpersonal, and organizational skills.

• Experienced in all phases of office procedures.

• Ability to complete tasks individually while contributing to team endeavors.

• Versatile employee, capable of successfully completing multiple projects.

EXPERIENCE

Office Administrator

Re/max Executive Realty- Charlotte NC 2006-2009

• Greeted visitors and provided effective customer reception

• Worked with agents on listings, contracts, closing and all paperwork for the sale of the property.

• Organized files, scheduled appointments and supplied information

• Entered data into computer, taking care of all office equipment and ordering supplies for agents and for the office.

Office Administrator 2003-2005

Southern Ready Mix - Ringgold, Georgia

• Customer service.

• Over saw accounts payable.

• Shipping coordinator.

• Operated multi-lined communication and weight verification system.

Receptionist/ Accounts Receivable 1999-2003

North Georgia Ready Mix - Dalton, Georgia 1993-1995

• Answered multi-line telephone system.

• Greeted visitors and provided effective customer reception.

• Organized files, scheduled appointments, and supplied information.

• Prepared accounts receivable and payable, and entered data into computer.

Assistant Director 1995 - 1999

Dalton/Whitfield Group Home - Rocky Face, Georgia

• Supervised activities for troubled youth.

• Provided food, shelter and general health care needs.

• Worked with counselors and school officials to schedule educational

and social programs.

Sample Department (temporary) April 1998 - June 1998

Whit-Tex Corporation - Dalton, Georgia

• Operated winder machinery for use in manufacturing carpet samples.

• Established yarn specifications.

• Prepared and labeled product for shipment.

• Maintained knowledge of and adherence to safety standards.

Quality/Production Control 1979 - 1993

Frigidare - Dalton, Georgia

• Established schedules for daily production.

• Worked with computers and laser printers.

• Tabulated and recorded employee time cards.

• Assumed leadership in absence of supervisor.

• Coordinated production through telephone contact with vendors.

• Entered inventory ticket data into computer.

• Promoted from quality control and various duties to Production Control.

EDUCATION Dalton College, 1989

Dalton, Georgia - Computer Course

Ringgold High School, 1976

Ringgold, Georgia

REFERENCE Available upon request

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