Manager Sales

JEFFREY BURKE

Rockwall, TX ***** • 817-***-**** • *******.*****@*****.***

Innovative, tech-savvy individual seeks to bring enthusiasm, experience and education to an IT team. Strong analytical skills and recognized for ability to uncover underlying problems to implement solutions. Possess strong interpersonal skills with the ability to work as a team member, or independently, to complete assignments efficiently.

CURRENT ROLE

Network Engineer - CenturyLink - Monroe, LA October 2011–Present

Site Lead on the ONA-CAPA team, provisioning critical network upgrades for capacity augmentation and management. Coordinate with planning, engineering, and field techs to ensure a seamless network conversion.

A2E Migrations: Upgrade a regional site from an ATM based network topology to an Ethernet network. Steps include testing various circuits, analysis of potential capacity and outage risks, and developing a Method of Procedure for night team implementation.

E2E Migrations: Enhance an existing Ethernet based network by flattening out the topology by means of rehoming DSLAM devices and upgrading circuits, therefore reducing capacity issues and improving overall performance.

Ethernet Pipe Project: Preparing procedures for VLANS to be rerouted from its existing path via Alcatel-Lucent 7750’s to a VPLS core network via Juniper.

Assist other Site Leads with any provisioning and platform questions.

Essential knowledge to perform my duties include: DSLAM, BRAS, VLAN, VPI/VCI, Gig-E, OC3, DS3, T1, IMA, VoIP, and various troubleshooting methods.

Network Devices

Calix: C7, E7, E5-400, E5-111

Adtran: TA 1100, 1148, 1200, 1248, 3000, 5000

Tellabs: UMC-1000

Lucent: Stinger FS, Stinger MRT

Alcatel-Lucent 7750

Redback Networks: Smartedge

Applications

Tellabs Panorama INM

ALU 5620 Service Aware Manager (with Control Plane Assurance Manager)

Cisco VPN

Accomplishments: Successful migrations on all sites under my lead (zero outages), and positive feedback from management for my quality of work.

EDUCATION

Tarrant County College

Associate of Applied Science: Application and Web Development

Certificate in Programming

Certificate in Database Programming

Skills Achieved

Program Languages/Tools

C++, Java, HTML, SQL, Visual Basic, C#, JavaScript/jQuery/CSS/XML

Applications

Visual Studio, Borland C++, NetBeans IDE, SQL Server Management Studio

Adobe: Photoshop, Premiere, Illustrator, Acrobat, Dreamweaver, Flash

Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, Access

Operating Environment

Windows NT/2000/XP/Vista/7, Linux

Additional Certifications: CompTIA A+

Goal: Bachelor’s degree in Computer Engineering and Cisco’s CCNA/CCNP.

PREVIOUS EXPERIENCE

Flood Research Analyst - LPS National Flood - Arlington, TX January 2009–October 2011

Accomplishments: Error-free on all GIS property orders. Recognized by upper management as a highly

efficient and accurate Analyst in the company.

Financial Banker - Wells Fargo - Dallas/Fort Worth, TX July 2006–May 2008

Accomplishments: Consistently earned perfect scores on consumer surveys. Developed loyal consumer rapport, resulting in requests to handle their accounts.

Tier 4 Associate - Radio Shack - Katy/Arlington, TX May 2001–January 2007

Accomplishments: Selected as interim manager based on sales and teamwork ability. Received multiple

awards for high success in monthly sales. Awarded four consecutive years for sales performance at a regional level.

Contact this candidate