Customer Service High School

FELICITY A. VAUGHN

**** ******** ***** ********, ** 76049

Phone: 304-***-**** Email: **************@*****.***

Highly Diligent and dynamic College Graduate, seeking a position with a Company where I can utilize my education, experience, and exceptional knowledge

Qualifications Summary

Highly organized professional with exceptional prioritization and planning skills

Knowledge and judgment in regard to patient care

Knowledge of anatomy and physiology

Uncommon ability to keep abreast of changing technology, work methods, and materials

Previous clinical/lab experience

Clinical Experience

St. Joseph’s Hospital, Parkersburg, WV 2008-2009

Conducted fixed and portable diagnostic x-rays, fluoroscopic procedures, and emergency radiography

Maintained equipment and area in a neat condition, to ensure the safety of the patients

Marietta Memorial Hospital, Marietta, OH

2009

Operated and managed radiographic equipments

Provided adequate assessment and explanation of procedure to patient before testing

Organized the examination room and made sure all the equipments are available

Camden Clark Memorial Hospital, Parkersburg, WV

2009 – 2010

Performed all required diagnostic radiology procedures producing high quality exams

Ensured that all the safety measures and regulations are followed while carrying on with the diagnostics

Kept abreast with development and new technologies

Work Experience

-Biomat USA- Phlebotomist

Jan 2011-Oct 2011

•Performed venipuncture to obtain blood samples for a variety of screenings and testing

•Prepared patient for examination and performed routine screening tests

•Obtained patient intake information, organized all relevant information, and updated patients’ charts

-Coldwater Creek-Sales

Sept 2010-Jan 2011

•Answered multi line phone

•Processed orders, returns, and exchanges via telephone

•Entered data into DMS System

•Customer Service

-Holl’s Chocolates-Assistant Manager

Feb 2004-June 2008

•Answered multi line phone

•Hired and trained new employees

•Scheduled staff

•Responsible for store display and design

•Customer Service

•Processed orders via telephone

•Handled customer comments/complaints

Education Details

Associate in Applied Science, Radiologic Technology – August 2010

Washington State Community College- Marietta, OH

• GPA 3.7

High School Diploma- May 2001

Parkersburg High School- Parkersburg, WV

• GPA 4.0

Memberships

ARRT Certification, TDH License, Current BCLS Certification

REFERENCES AND SUPPORTING DOCUMENTS WILL BE FURNISHED IF REQUIRED

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