SQA

RESUME

Objective

To pursue a challenging career in IT industry with emphasis on Software Quality Assurance and to attain high calibre and skills for professional growth with the growth of the Organization, in a corporate Environment

Professional Summary

• 3+ Years of Experience in Software Quality Assurance field.

• Good Knowledge of CMM Level 3,CMMI v1.2 Level 5, Quality Management System and their implementations in the organisation

• Attended the ISO 9001:2008 Lead Auditor Training Programme conducted by Intertek on 11th July 2010.

• Good Knowledge of Software Development life cycle as well as SEPG

• Strong skills of Auditing , Root cause analysis , data analysis and Metrics generation

• Good Knowledge of Agile methodology and Scrum

• Played the role of core member in ISO 9001:2008 re-certification audit of Nucsoft Ltd which was conducted by ABS-QE on 23rd October 2010 (We Got re-certified with ZERO NC’s)

• Performed gap analysis against the ISO 9001:2000 standards, updated the entire QMS including all Department Manuals as per new ISO 9001:2008 standards, trained the team members in understanding ISO 9001:2008 clauses, new released version of QMS, Conducted ISQA training internally to create the awareness of Processes and Quality, Conducted training on SCRUM-Agile Methodology, Evaluated all the internal trainings conducted by me

• Played the role of core member in ISO 9001:2000 surveillance audit of Nucsoft Ltd which was conducted by Intertek Systems on 25th February 2010

• Strong communication with good interpersonal skills

• Good Team Player , Self-motivated, assertive, with statistical knowledge

Strengths

• Quality Oriented Mind Set Up.

• Good communication and drafting skills.

• Good judgement skills.

• Good Leadership Qualities

• Ability of implementing the processes stringently in the organisation and implementation of the processes

• Ability to establish new processes if required as well as Continual Process improvements

Work Experience:

LearningMate Solutions Private Ltd, Mumbai [17-Nov-2010]

I am responsible to bring improvements in the QMS –processes, templates, checklist etc. Active member of SIG1 and SIG7 (Special Interest group), which deals with process improvements in the different business lines (Technology, Content & Porting) like identifying improvements in the QMS.

Currently acting as PPQA (Quality Coordinator) for 14 projects, supporting PM on quality front like review of project plan, WBS, schedule, identification of project lifecycle, QPM activities (PPM analysis(using Crystal Ball), identification of RCA, corrective actions, Finding the production behaviour through control charts using Minitab, Sigma XL), gaps identification and fixing them along with PM.

Initiating on PCMM concepts, identification of OT\Recruitment\PEG\PPQA gaps and documenting improvements.

I work on various reports preparation and analysis like Defect Density Report , Effort variance analysis, Project Health report, Rate card etc. Monthly audit plan for the selected projects and publish the same to stakeholders.

Handling team of 3 people, giving training on QMS (process, templates checklist), explaining on how to conduct audits, reports preparation etc. Allocating work to team and monitoring and updating the status to superior.

Initiated Quality week, it’s a platform where in LearningMate employees will share their best practices, areas of improvement, quality quotes and ideas on how to improve the efforts, defects, schedule etc.

I am playing the role of Configuration Manager for the QMS , All the process improvements or changes to the QMS process (if any) is incorporated by me after the discussions and approval from the Sr. Mgt as i have roll back rights for the entire folder of QMS.

I was actively involved in identifying maintenance process, related templates, checklist and guidelines.

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NUCSOFT Limited, Mumbai [25-Dec 2009 – 17-Nov-2010]

I was the only SQA for all the 25 projects of NUCSOFT Limited. Some projects were in UAT whereas some were in Maintenance phase. All the projects were related to Retail, Insurance, Banking, and Finance Domain.

Nature of Work

• Conducting Departmental Audit as per the Quality Management System defined for the organisation after every six months.

• Co-ordinating COB with Admin as well as Infra Department once in a year

• Conducting project Audit once throughout the life cycle of the project

• Preparing Audit Report and asking for the corrective action and preventive action plan from the Auditee

• Verifying the effectiveness of the corrective action plan implemented by the respective Department.

• Review Manuals and submit my observations/Findings for the improvements

• Participate in weekly QSC meet / monthly MR meet / Board of Director’s meet to update the organisation about the Non Conformity raised and Areas of Improvement

• Maintaining Dashboard of all the projects and releasing it on every Monday to the Senior Management

• Giving Final Sign off to the Release note prepared by the Developer prior to the Release of patch to the end customer

• Taking the Interviews of the S/W testers and giving my Clearance on behalf of Quality Department to the employees on their Exit/Releaving forms

• Training the team members on QMS / Quality processes

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CMC Limited (A TATA Enterprise), Mumbai [10-Mar 2008 – 22-Dec-2009]

I was the PPQA assigned to two different projects Genesis Configurator at Malad and Maharashtra Police Department at CMC House, BKC

Nature of Work

• Conducting Regular projects audit , Department Audit as well as process audit either monthly / quarterly

• Conducting Cross audits and External audits of other projects/Departments and their processes when it is required or suggested by RQM

• Reviewing all the software work products , end user deliverables ensuring best quality to the client

• Preparing Dashboard of all the projects on weekly basis

• Maintaining E-time and its compliance report for all the resources

• Giving correct numerical data for the preparation of MR Report on quarterly basis

• Being active in continuous improvement of the organisational existing processes based on areas of improvement, customer feedback, NC’s raised, RCA log.

• Being a part of all types of meetings like Project’s kick off meeting, Project status meeting, Quality Steering committee meet and etc.

Project 1 in CMC Limited

Name : Genesis Configurator

Client : ICICI Lombard

Language Used: .Net

Back End : Oracle 10g

Team Size : 245 members

O/S Used : Windows 2000 Server

Role : Software Quality Analyst

Project Duration: It’s still in maintenance phase

It is specialized software to deal with general insurance. It keeps track of policy proposals/quotations, collection/deposit of premium, tagging payments against proposals, issuance of policy, policy endorsement, claim resolution and accounting of all transaction made with customers, intermediaries and other's.

Responsibilities:

• Reviewed User manuals and closed its defects.

• Used Visual Source Safe to maintain all quality related documents.

• Participated in weekly PSRB (Project Status Review Board) meetings to discuss all the Quality and Projects related issues

• Made use of MS Office tools to create and maintain documentation such as test planning documents, test execution documents and test results documentation.

• Maintaining project status report (Project Docket) as well as TAR reports monthly and submitting to the Higher Management Level.

• Maintaining Matrix report through defects list as well as Process Audit reports based on OSSP templates and submitting to the Higher Management Level.

• Reviewed Release notes of every version and then submitting to the client.

• Reviewed User Requirement specifications before going to the customer for sign off.

• Updating tracker of each and every version on daily basis.

• Updating post live tracker when Customer requests any new changes.

• Filling all the checklists from testing teams etc before releasing version for live/UAT acceptance.

• Conducting Causal Analysis meeting with all team leaders as and when required.

• Conduct Process audit of IL monthly and present the report to the senior management with proper NC closure plan.

Project 2 in CMC Limited

Name : Maharashtra Police Department Project

Client : Maharashtra Police

Language Used: .Net

Back End : SQL server 2000

Team Size : 50 members

O/S Used : Windows Xp

Role : Software Quality Analyst

Project Duration: It’s still in maintenance phase

It is software used by Maharashtra Police to maintain their records like Crime reports, foreigner visits, VIP Security, Character Verification etc.

Responsibilities:

• Managing all phases of testing for assigned components ensuring test plans and test cases are completed and met customer satisfactions.

• Working with development teams investigating and correcting software bugs and deficiencies based on the testing results.

• Reviewed User manuals and closed its defects.

• Used Visual Source Safe to maintain the test documents.

• Participated in weekly PSRB (Project Status Report Board) meetings to prioritize the defects logged to developers and to resolve the issues.

• Made use of MS Office tools to create and maintain documentation such as test planning documents, test execution documents and test results documentation.

• Maintaining project status report (Project Docket) as well as TAR reports monthly and submitting to the Higher Management Level.

• Maintaining Matrix report through defects list as well as Process Audit reports based on OSSP templates and submitting to the Higher Management Level.

• Conduct Process audit of Maharashtra police project and send the Audit report to the senior mgt with proper NC closure plan.

• I have 8 months experience of Unit testing / integration testing of all my deliverables before it reaches to the client.

• Conducting Regular audit of the project and sending NC list to the Higher management with proper NC closure plan

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Academic Profile

Examination

passed

Board/University

Name of School/ College

Year of Passing

Marks

B.E(COMPUTER) MUMBAI UNIVERSITY K.C. College Of Engineering, Thane 2007

65%

(AGG 58%)

HSC MUMBAI UNIVERSITY M.V.L.U COLLEGE OF ARTS, COMMERCE AND SCIENCE, Andheri 2002

74.33%

(PCM 83%)

SSC MUMBAI UNIVERSITY S.T. ANTHONY’S HIGH SCHOOL, Sakinaka 2000

76.40%

Software Skills set

• Operating Systems : Windows 95/98/NT/2000/XP/Vista

• Bug tracking tool : E-track, Mantis, IPMS

• Testing tool : Microsoft Visual Studio 2010 Beta 2 Test Manager Profession

• Other Tools

VSS for Project Configuration Check in & check out files / labelling / managing versions of Documents, creating and deleting users, assigning RCAD rights to the Team members as per their requirements

Agile tool for Project Mgt and tracking Creating Product Backlog, Sprint Backlog, Sprints, defining Users, setting the permissions, displaying various Burn Down charts

Microsoft Project Plan for project tracking Creating and assigning the task to the team members, Updating and base lining the item done

Credentials/Achievements

• Lead Auditor Certification: Attended the ISO 9001:2008 Lead Auditor Training Programme conducted by Intertek on 11th July 2010

• Aptech certified Computer Professional certified 3 years course from APTECH COMPUTER EDUCATION, SION,MUMBAI

• I was awarded as the “Best performer” in Oct-2009 by the client ICICI Lombard in CMC Limited at Malad, Mumbai

• Conducted various training programmes like ISO 9001:2008 awareness programme, QMS awareness programme and also measured the effectiveness of the training conducted.

Personal Details

• Name : Priyanka Sameer Padwal

• D.O.B : 8th February 1985

• Nationality : Indian

• Gender : Female

• Marital Status : Married

• Languages Known : Fluent English, Hindi, and Marathi

• Permanent Address : F-41,Lalitha Garments Pvt Ltd, MIDC area,Latur-413531

Passport Details

• No - J9060572

• Date of Issue – 11/06/2011

• Date of Expiry – 10/06/2021

Declaration

I, Priyanka Padwal, hereby declare that the details mentioned above are true to the best of my knowledge

Priyanka Padwal

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