Customer Service Manager

Anderson Merchandisers - Amarillo, TX **/**/**** - 09/30/2009

Merchandiser

Serviced three Walmart accounts. I serviced video, music, books, and children's books. Zoned, put out new stock and back stock, used scanner, did orders, and returns. Also dusted and cleaned. Did resets on video every four months, and book resets every six months. Set new releases in all product lines every Tueesday. Customer service also important. Very physical job. I trained several people that were in my district and managed a part timer.

Sharon Steel Corporation - Sharon, PA 06/01/1989 - 07/31/1993

Clerical

Filed paperwork. Typed letters occasionally.

Heck's Department Store - Sharon, PA 09/01/1981 - 10/31/1985

Department Manager

Serviced toys, books, children's books. Stocked new and back stock, ordered and did returns. Did resets in department every six months. Used scanner to order and do returns. Managed four department employees and trained new department employees.

K-Mart - Boardman, OH 09/01/1969 - 04/30/1976

Department Manager

Serviced toys, books, children's books. Stocked, ordered, and did returns on product. Did resets every six months in toys. Used scanner to order and do returns. Managed and trained six people.

Education

Thiel College 08/01/1993 - 05/31/1995

Greenville, PA

Associates Degree

Major:Liberal Arts

Shenango Valley School of Business 09/01/1987 - 04/30/1989

Sharon, PA

Associates Degree

Major:Work Processing

References: Available upon request.

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