Interpreter

ORINA MANGANO

DAY / EVENING PHONE: 410-***-****

EMAIL: **********@*****.***

Professional Experience:

Customer Service Representative

Visa Inc. (5/2008 – Present)

• Responsible for translating Japanese customer information and forward it to financial institutions.

• Coordinate the delivery of emergency services to customers.

• Input customer information into the database.

Account Representative

Ability Plus Ltd. (8/2006 – 1/2008)

• Translate company documents (Japanese/English).

• Provide collection support on past due accounts.

• Manage customer accounts and maintain financial records.

• Translate communications between English customers and Japanese housing agencies.

• Support sales personnel during their visits to housing agencies in Japan.

• Create spreadsheets to calculate revenue totals.

• Coordinate meetings with housing agencies to assist sales personnel.

Sales Agent

Tokyo Commewell Ltd. (4/2005 – 5/2006)

• Present commodity exchange information to prospective customers.

• Analyze market movements of future commodities.

• Coordinate meetings with clients to discuss account information.

• Provide advice to customers about the market conditions.

Education:

• Bachelor of Science Degree, Economics, Okinawa International University (3/2005).

• 9 semester hours, University of Maryland University College.

Others:

• Foreign exchange program to the U.S.(YFU program) (8/1999-7/2000)

• Recognized for outstanding job performance and customer service at VISA Inc.

Contact this candidate