Glynda Williams
**** ******* ***, **** *****, Texas 76177 817-***-**** *************@*****.***
EXECUTIVE ADMINISTRATIVE ASSISTANT with 20+ years of experience in administrative, accounting and human resources management
SUMMARY OF QUALIFICATIONS
• Expertise in creating processes and procedures to insure integrity and accuracy of data reporting
• Assertive, clear communication style, both verbal and written
• Tested at Expert level QuickBooks user
• Proficient in Microsoft Office products
• Strong work ethic; internally driven to succeed
PROFESSIONAL ACCOMPLISHMENTS
• Analysis of multi-department processes, exposed fraudulent activities and gaps in security; reorganized and standardized operating procedures, company- wide, increased profitability and improved organizational efficiencies
• Managed project to implement new HVAC software package providing the company with accurate reporting of dispatching crews, material usage, client and equipment database, and billing of customers
• Produced $150k in sales the first year of new business; maintaining 100% customer retention for three years
• Analysis of accounting procedures for multiple clients; developed standard procedures for GL reconciliations; reduced costs for annual tax accounting
PROFESSIONAL EXPERIENCE
2009 – Present Office Manager - Webb Air Conditioning Company
• Responsible for Accounting and Human Resources functions
• Executive Administrative Assistant to President and Vice President
• Accounts Payable, Accounts Receivable, General Ledger reconciliations, bank and credit card reconciliations, sales and payroll tax filing, recruiting, benefits administration, OSAH records, worker’s compensation claims, travel planning, expense reports, petty cash management
2005 – 2008 Program Director - Wings Home Care
• Developed business and marketing plans; implemented start up of new business
• Promotional and sales activities
• Employee training and supervisor
2000 – 2004 Accounting Consultant - Independent Consultant
• Provided accounting services to small business; multiple clients
• Managed seven rental properties, including remodeling and negotiating leases
Glynda Williams
2128 Benning Way, Fort Worth, Texas 76177 817-***-**** *************@*****.*** (page 2)
1994 – 2000 Volunteer/Substitute Teacher (part time)
• Substitute Teacher for Keller ISD
• Volunteer for Meals on Wheels, MDA Serving Up a Cure, and Keller ISD schools
1992-1994 Administrative Assistant - Pavement Services
• Administrative Assistance to the President, Vice President and 7 person sales force
• Proposal writing, contract reviews, customer service, secretarial functions
1990-1992 Office Manager - Los Angeles Building Supply
• Accounts Payable, Accounts Receivable, General Ledger reconciliations, bank and credit card reconciliations, sales tax
EDUCATION
• Bachelor Degree in Psychology, Texas Woman’s University, Denton Texas
• Associate Degree in Liberal Arts, Business emphasis, Tarrant County College
TECHNICAL SKILLS
• Proficient in Microsoft Office Suite: Word, Outlook, Power Point, Excel and Publisher
• Expert in QuickBooks; Pro, Premier, and Accountant’s versions
• Familiar with Access Database as user
• Proficient in Quantrac & Service CEO databases
• Typing 75 wpm
• 10-key by touch