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Customer Service High School

Troy, AL
August 19, 2012

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Shenika Brewer


Tel : 334-***-****

E-mail :


TSU Box 821102 Troy, AL 36082

Key Skills

Proficient in Word, PowerPoint, and Excel. Also experienced in customer service, banking, and conflict resolution. A quick learner with great social, organization, and multitasking skills.


2007-2012 Bachelor of Science Psychology / Minor: Criminal Justice

Troy University, Troy, Alabama 36082

Graduation: Dec. 16, 2011

2003-2007 High School Diploma

Wilcox Central High School

Work Experience

Troy University Housing

(Troy, AL)

Resident Assistant

• Maintained the safety of residents

• Conducted room checks, mediate problems between residents

• Scheduled educational programs

• Organized community builders

• Created and organized bulletin boards on a monthly basis

• Employed: August 2009 –December 2011

• Reinstated: August 2012

Town-Country National Bank

(Camden, AL)

Bank Teller

• Conduct monetary transactions daily

• Answer account information for customers

• Maintain and balance a money drawer daily

• Provide customer service to all customers as needed

• Employed: January 2012 – July 2012

Wilcox County Appraiser

(Camden, AL)

Office Assistant

• Filed Paper Work

• Typed Letters

• Reviewed Files

• Customer Service

• Answered Phones

• Seasonal – May 2007 – August 2010


LuAnn Knight

-Troy University Community Director

-113 Shackelford Hall, Univ. Ave. Troy, Al 36082


Charlesetta Townsend

-Troy University Housing Coordinating Director

-100 Shackelford Hall, Univ. Ave.

Troy, AL 36082


Baebara Oates

-Retired Case Manager – Area Agency on Aging

-108 Eastwood Dr. Camden, AL 36726



Jacquelyn Pettway

-Wilcox County Re-Appraiser Clerk

-100 Broad St.

Camden, AL 36726


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