Sales Representative Customer Service

Julian G. Frega

* ******* ***** ● Waldwick, NJ **463 ● 973-***-**** ● ***********@*****.***

OBJECTIVE: Highly motivated, committed, results oriented professional seeking a full-time position with an organization focused on fostering personal & professional growth, and allows me to hone and enhance my customer service, administration and business skills.

EDUCATION

University of Connecticut, Storrs, CT, Bachelor of Science: Allied Health Sciences (3.34 GPA) September 2007 – August 2010

Palm Beach Community College, Boca Raton, FL, Business Administration/Marketing (4.0 GPA) September 2005 – May 2007

EXPERIENCE

InVentiv Health (Boehringer Ingelheim) - Pharmaceutical Sales Representative (Primary Care Division) - Northern, NJ

June 2011 – March 2012

• Marketed Pradaxa (Anticoagulant) Micardis, and Twynsta (Antihypertensive Agents) for Boehringer Ingelheim in Morristown, NJ Territory.

• Maintains and utilizes product knowledge and effective selling skills in order to influence targeted physicians.

• Pre-call plans to meet health care professionals' (HCP) needs.

• Fosters ongoing trust with HCP as relationship develops.

• Executes brand strategies to ensure a consistent company sales and marketing message.

• Analyzes territory information to optimize HCP calls.

• Implement sales/marketing plan to assure maximum distribution and market penetration of BIPI and co-promoted products.

Lincare –Sales Representative (Hudson/Bergen County, NJ Territory) Oxygen/Respiratory/Medical Device Services - Allendale, NJ

September 2010 – June 2011

• Develop and maintained business-to-business relationships in the medical community in leasing and sales of respiratory therapy equipment to medical professionals and facilities.

• Identify and develop new referral sources.

• Provide education to referral sources in the application and use of Lincare equipment.

• Prepare and submit plans and reports regarding marketing and sales to the territory manager.

• Assist in preparation of sales forecast.

• Provide referral sources with information regarding benefits and billing procedures and pricing.

Riverside Wholesalers – Automotive Sales Representative - Paterson, NJ

May 2005 – September 2010

• Internal and external auto sales and services for business

• Screened and directed a high volume of telephone calls and responded to all general requests

• Provided maintenance and support for the organizations website and advertising initiatives

• Provide auto financing arrangements and complete application for purchaser.

• Administrative assistance in purchasing.

University of Connecticut Chemistry Department – Administrative Assistant – Storrs, CT

August 2007 – May 2010

• Maintained and updated extensive filing system and contact management database.

• Screened and directed a high volume of telephone calls and responded to all general requests.

• Addressed all customer inquiries and served as an informational resource.

• Drafted and typed correspondence scheduled meetings and managed calendar.

• Updated Excel charts, reports and graphs for department staff.

• Responded to all general human resources inquiries and requests.

CHARITY WORK

• Fundraiser Special Olympics - Dodging for Dollars 2008-2010

• UConn HuskyThon 2010 for the Connecticut Children’s Medical Center 2009-2010

AWARDS & DISTINCTIONS

• Circle of Excellence 2011 (3rd & 4th Quarter)

• Top Salesperson (Riverside Wholesalers) May-July ’06, June-Aug. ’07, Aug ’09, June ’10, Aug ‘10

• Garrigus Suites Area Council Vice President 2008-2009

• Web Design Mastering and Development Certificate 2001-2005

• Florida Gold Seal Vocational Scholar Award 2006-2007

• President’s Honor List Certificate 2005-2007

• Florida Medallion Scholars Award 2005-2006

• Intramural Flag Football & Softball Team Captain 2007-2010

SKILLS

5+ years administration support, Proficient in all Microsoft and Macintosh office applications, Certification in Website design

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