Customer Service Data Entry

Professional Experience

March, ** – Current

Integra Staffing/JP Morgan

Mailroom Clerk

Duties included: Sorting, remit, correspond file, tagging and etc.

Feb. 2008 – Feb. 2010

Accurate Staffing at Kellog’s

Pick/Packer - Charlotte, NC

Duties included: Packing, rework, making caddies, operating

machine, line watching for defected items and keeping all area clean.

Nov. 2007 – Feb. 2008

Accurate Inventory

Auditor – Charlotte, NC

Duties included: Accurate counting and use of 10 key by touch.

Jan. 2001 – Jan. 2007

Video Storm

Assistant Manager – Whittier, CA

Duties included: Overseeing daily video store operations, maintaining and stocking inventory, general customer service, and book keeping.

June, 1998 – Dec. 2001

Hanjin/Korean Air

Customer Service Representative – Los Angeles, CA

Duties included: Answering phones, relaying information to customers regarding programs and benefits, processing applications to produce Skypass mileage cards, and general office filing and reporting. Included were: handlings of mail, sorting, distribution and out going mail.

March, 1998 June 1998

Apple one

Medical data entry/Filing clerk – Los Angeles, CA

Duties included: Inputting patient information, filing, sorting and etc.

Oct. 1995 – July, 1997

Specialty Brand

Front Desk Security Clerk – Riverside, CA

Duties included: monitoring plant, maintaining time card, greeting visitors, transfer calls, receiving deliveries, writing hourly report, administering applications and testing.

Jan. 1995 – Sept. 1995

Sunnymead Middle School

Community Liaison – Moreno Valley, CA

Duties included placing phone calls to students’ parents and setting up parent conferences, maintaining student files, data entry, and assisting students in the computer lab.

Education & Credentials:

La Sierra Paramedical and Technical College – Computer Operation/Office Procedures Certificate

Skills:

Excellent computer and communication skills. Speaks Korean fluently, have general office knowledge, experience, and customer service skills.

References: Provided upon request

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