Customer Service Sales

*** *. *** **. ***. *F • New York, NY *****

PHONE 212-***-**** • MOBILE 646-***-**** • E-MAIL ****************@*****.***

ESTEFANIA REYNOSO

OBJECTIVE

To contribute to the growth and profitability of an organization that can use a versatile professional with extensive knowledge related to customer service, administrative and computer operation.

PROFESSIONAL EXPERIENCE

2011-Present New York-Presbyterian-The Allen Hospital NYC, NY

Nursing Assistant Volunteer

• Assist patients and family members with any inquiries or concerns

• Comfort patients with pillows, warm quilts, socks, water, and food

• Shadow Physician Assistants

2008 Gap Inc. NYC, NY

Sales Associate

• Provided customers with assistance

• Worked closely with store Manager and other Sales Associates in generating sales and customer service

• Organized and maintained store appearance

• Provided register transactions for customers

2007 A. Philip Randolph H.S NYC, NY

Journalism-Intern

• Assisted the head teacher with daily operations

• Helped coordinate the group and facilitate daily meetings

• Gathered information from email and other resources

• Helped with the creation of the newsletter, typing, editing, email gathering etc.

• Made sure pictures and words fit into columns properly

2002-2003 P.S.8 NYC, NY

Community Service-Elementary Tutor

• Tutored about 25-30 students on a daily basis

• Worked with them to enhance their reading and math skills

• Helped them with all their homework in any subject matter

• Assisted the teacher with correcting papers, homework assignments etc.

EDUCATION

2007-Present City College of New York NYC, NY

Major: Psychology & Jewish Studies

GPA: 3.0

2003-2007 A. Philip Randolph H.S NYC, NY

High School Diploma

Focus: Medicine

GPA: 3.0

• Journalism Club

AWARDS RECEIVED

City College of New York

• Vallone Scholarship for Academic Excellence

• Michael & Irene Ross Scholar for Academic Excellence (2x)

• Michael & Irene Ross Hebrew Scholar

• Placement on Dean’s list for Social Science Department (2x)

A. Philip Randolph H.S

• Spanish Certificate of excellence from the Spanish Department.

QUALIFICATIONS

Relevant Skills: Strong oral and written communication skills, bilingual: Spanish/English

Computer Skills: Microsoft Office: Word Processor, Excel, and PowerPoint. IBM SPSS

Key Abilities: Team player, cooperative, communicative and strong leadership ability

REFERENCES

• References available upon request

Contact this candidate