Customer Service Human Resources

Candace Boyt

**** ********* **** - *****, **** **044

Phone 801-***-****• E-mail: *******.****@*****.***

OBJECTIVE

To continue my career with a company that evolves with changes in technology and the marketplace. To work in a team environment where skills, information, and knowledge are shared.

EDUCATION

• Columbia College Murray, Utah

Pursuing Bachelor’s Business Administration Majoring in Human Resources

EMPLOYMENT

2010 - Present Premier Mentoring Draper, Utah

Human Resource Manager

Managed all HR functions for 3 States

Full Cycle Recruitment

Training/Projects Administration

Customer/Vendor Relations

Benefits Administration/Negotiations

New Hire Orientation

Payroll

Compensation

Expense Management/AP

FMLA/Unemployment/Workers Compensation

Employee Relations

Business Licensing

Executive Assistant to the CEO, President

2009 - 2010 WJ Bradley Mortgage Capital South Jordan, Utah

Human Resource Specialist

Recruitment

Training/Projects Administration

Customer Relations

Accounts Payable/ Accounts Receivable

G/L Accounting

Benefits Administration

New Hire Induction

Expense Management

FMLA/Unemployment/Workers Compensation

2006- 2009 Rio Tinto South Jordan, Utah

Recruitment/HR Coordinator

Recruitment

Training/Projects Administration

Executive Assistant to VP of Human Resources

Customer Relations

Accounts Payable/ Accounts Receivable

G/L Accounting

Database Administrator

Travel Coordinator

Domestic Relocation

Expense Management/AP

Transactional HR

FMLA/Unemployment/Workers Compensation

2001- 2006 Printelligent Salt Lake City, Utah

Service Request Manager

Customer Relations/Administration

Dispatcher for 30+ Field Service Technicians

Call Center Management/Trainer

3rd Party Service Coordinator

Data Reporting /Reports

Travel Coordination

Job Duty/Service Schedule Management

Fleet Management

Cash Management

Supervised 14 Direct Employees/40 indirect

2000 - 2001 American Stone & Building Salt Lake City, Utah

Payroll/Human Resources/Accounting

Payroll processing for over 250 employees

Human Resources Responsibilities

Inventory Control

Accounts Receivables/Accounts Payables

Cash Management

Travel Coordination

MSHA/OSHA Trainer

Benefits Administration

Unemployment/Workers Compensation

AWARDS RECEIVED

150 Outstanding Customer Service Awards, Customer Hero Award, Make a Difference Award, Employee of the Month, Volunteer of the Year

SPECIAL SKILLS

Member of SHRM, Microsoft Office, Southware, MSDOS, Navision, Corel, Quickbooks, 10-key by touch, 55 wpm, Windows, Software changeovers, MSHA/OSHA Training, SQL, Customer Service Training, MAS 90, Orion, Succesware21, ADP payroll (payexpert), NGA, SAP Taleo, Great Plains

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