Customer Service Quality Assurance
Resume:
Jeanishma T. Daniels
Phone: 478-***-**** Email: ***********@*****.***
PROFESSIONAL STRENGTHS
• Maintains excellence in customer service
• Motivated to consistently perfect my artistry
• Friendly and efficient
• Works well with others
• Computer literate
• Learns quickly
• Works well in fast paced environments and under stress
EXPERIENCE
Flint River Memory Care 10/2010-Present Macon, GA
Dietary Aide
• Customer service
• Prepare food for residents
• Follow recipes for each meal according to menu
• Follow diets according to diet orders on the spreadsheet for residents
• Maintain cleanliness in the kitchen at all times
• Follow sanitation rules and regulations
• Does truck order through phone or internet anytime DSD is unavailable
• Puts up truck order each time required using the FIFO System
• Has supervised employees when DSD or Assistant Supervisor were absent
• Responsible for leading the kitchen every three weekends working shift singlehanded
Idle Hour Country Club 8/2008-9/2010 Macon, GA
Line Cook
• Customer service
• Opened Sports Bar each morning
• Performed quality assurance compliance checks
• Maintained quality of meals utilizing proper safety and sanitation protocol
• Performed daily inventory control
• Presented lunch and dinner to club members
• Trained new employees on salad station
• Prepped in Banquets when dinner prep was complete
EDUCATION
Le Cordon Bleu College of Culinary Arts Atlanta 11/2008 Tucker, GA
Associates of Occupational Science Degree in Le Cordon Bleu Culinary Arts
CERTIFICATIONS
ServSafe 08/07
Nutrition 08/07
CPR Trained 11/10
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