Customer Service Medical
Resume:
Rodney Troy
Lexington, NC *****
Phone: 336-***-****
E-mail: ******.****@*****.***
PROFESSIONAL INTRODUCTION
I am dedicated to what I do and for whom I am working. I am always willing to learn new things and work well in a team oriented environment. I constantly strive to exceed my own personal expectations as well as those of my prospective employer.
SKILLS
• Facilities Maintenance
• Health Occupations
• Material Handling
• Medical Office Technology
• Customer Service Technician
• Certified on Lawn Tractors and Zero Turn Lawn Machines
• Landscaping Certification Completion
EXPERIENCE
The Loyalton of Greensboro Greensboro, NC
Medication Technician/Nursing Assistant January 2011 to April 2011
Took vital signs, fed patients, assisted with medical procedures, recorded patient liquid input and output, reported updates to charge nurse
Provided activities of daily living, general everyday care, baths, male and female perineal care
Made beds, prepared food, maintained comfortable living environment
Change Foley Bags as needed
Provided Catheter care for both males and female
Earle C. Clements Job Corp Morganfield, KY
Skilled Nursing Assistant December 2009 to November 2010
Took vital signs, fed patients, assisted with medical procedures, recorded patient liquid input and output, reporting updates to charge nurse
Provided activities of daily living, general everyday care, baths, male and female perineal care
Made beds, prepared food, maintained living environment
The Biltmore Greensboro Hotel Greensboro, NC Front Desk Clerk/Night Auditor October 2010 to June 2011
Supported day-to-day hotel operations with oversight of front desk, reservations, housekeeping, maintenance and property management
Ensured guests’ stays were pleasurable and met their needs
Conducted cash count/inventory for each shift at the end of third shift
Rodney Troy Page 2
GreenHaven Health and Rehabilitation Greensboro, NC
Medication Aide/Nursing Assistant, March 2011 to May 2011
Took vital signs, fed patients, assisted with medical procedures, recorded patient input and output
Provided perineal care and activities of daily living, changed Foley bags as needed
Provided Intravenous Therapy Care following medical instructions and schedules
Charted all medications administered, physical care and medical procedures on Point Of Care (P.O.C) system
Ensured patients’ physical, emotional and security needs were met at all times
Provided care for mentally disabled patients; including administering prescribed medications
EDUCATION
Earle C. Clements Job Corps Academy Morganfield, KY
Certifications: November 2010
Cardiopulmonary Resuscitation (CPR)
Automated External Defibrillator (AED)
Customer Service Relations Certificate
Employability/ Information Technology Certificate
Wellness Certificate
Victory Technical High School Morganfield, KY
Diploma; GPA 3.0 February 2009
References available upon request.
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