Customer Service Administrative Assistant
Resume:
QUIANA M. ROWE
Philadelphia, PA 19132
(Home) 215-***-**** (Cell) 570-***-****
Email: *******@*****.***
July 24, 2012
Human Resources:
I am writing in response to your advertisement for a position and would like to apply. This position would provide a great opportunity for me in the administrative field. I am a graduate of Lincoln Technical Institute of Technology. In addition to my completion of courses, I have been recognized for being adaptable and self-sufficient to the most challenging situations. I am always negotiable when speaking upon salary and am also willing to be flexible.
I have enclosed my resume for your review. To further discuss my qualifications, please call me at 570-***-**** or email me at *******@*****.***. In any case I will contact your later in the week to follow up on this job opportunity. Thank you for considering my cover letter and I look forward to speaking with you.
Sincerely,
Quiana Rowe
Enclosure: Resume
Quiana Rowe
3125 N. 24th Street
Philadelphia, PA 19132
Objective To secure a medical office support position utilizing my previous experience,
recent training, and my proficiency with Microsoft Office applications.
Education University City High School June 2001
Diploma
Lincoln Technical Institute, Philadelphia, PA Dec. 2010
Diploma
Medical Administrative Assistant
Experience K12 Staffing Inc. Phila, PA
Administrative Office Assistant September 11 - June 2012
Computer data entry
Filing daily reports, sorting mail
Assisting with interviewing
Answer telephones/schedule appointments
Philacare Personal Care Home Service Phila, PA
House Supervisor May 2009 - April 2011
Dispense Medications
Assisted with patient care and personal needs
Rowe and Associates Phila, PA
Office Assistant June 2006 - June 2008
Typed company documents
Answered telephones and met with guests
Established, maintained, and updated files, databases, records, and other documents
Prepared files for shipment to off sites
Qualifications/Business Skills:
Outstanding customer service experience with sincere concern for others
Learned effective communications with culturally diverse patients populations
Learned medical terminology, anatomy, physiology and basic pathology using a system approach
Trained to record histories, to obtain vital signs, to maintain charts, schedule appointments and outpatients admissions
Process patients insurance and billing forms (CMS-1500 forms)
Familiar with ICD-9, CPT, coding manuals
Proficient using Windows operating systems
Mastered functions and features of Microsoft Word to create and develop professional and standardized medical office documents
Learned spreadsheet functions and application using Microsoft Excel
References References are available on request.
References
Ebony Singleton
Loews Hotel
Robert J. Addison
CMA CMAA OR Tech @University of Pennsylvania Hospital
Night Instructor @ Lincoln Technical Institute
Jamilla Townsend
Einstein Healthcare Network
Talisha Hughes
Philadelphia School District
Contact this candidate