Administrative Assistant Security

Sheila Scarborough

Protective Armed Security Officer

**** ******** **., #*** - ********, MD 20746

***********.******@*****.*** - 240-***-****

Administrative Asst//Project Assistant with over 15 years experience in the military/private sector

industries. Demonstrate ability to provide exceptional support and service for a broad-range of staff

and clients. Committed and motivated Administrative Assistant with exceptional customer-relation

and decision-making skills. Strong work ethic, professional demeanor and great initiative. Excellent

communication, computer skills; ability to work independently or as part of a team to meet project

deadlines; multicultural awareness with a high level of adaptability.

CORE ACCOMPLISHMENTS

Operations: Collaborated with teams/departments to ensure smooth work flow and efficient organization

operations. Accountable for all operations, of a busy office including areas of responsibility.

Management Support: Ensured smooth operations by supporting executive team.

Research: Investigated and analyzed client complaints to identify and resolve issues.

Multitasking: Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-

volume environment

Work Experience

Protective Armed Security Officer

Mobile Search Dept of Homeland Security - Washington, DC

December 2008 to January 2012

Routine supervisions of security guards and security rules and regulations

Report preparation both oral and written

Ensure operation of the access control and security control room

Knowledge of surveillance facilities, and familiar with local criminal law

Ensuring the resourceful operation of the CCTV, access control and Security Control Room

Responsible for employee security, factory security and safety

Supervise 6-10 security personnel in a daily operation and discipline

Administrative Assistant (Contractor)

National Guard Readiness Center - Arlington, VA

July 2008 to October 2008

Develops, implements, and monitors office procedures necessary for an efficient work flow

Maintain over 100 employee information database

Used sound judgement in matters requiring sensitivity and action, receiving inquiries and complaints

with tact

Assemble information for response, and referred all matters to the proper authority as required

Screened incoming calls, mail,personal visits, and other relevant matters, evaluating the importance and

priority of each and handle accordingly

Scan hundreds of personnel documents in Interactive Personnel Electronic Records Management

System

Input personnel information into the Human Resource Management System (HRMS)

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Exercise independent judgement, decision making abilities and high level of confidentiality

Make ID cards for military members and their dependents

Watch Team Analyst Active Duty

National Guard Bureau - Arlington, VA

October 2006 to September 2007

Responsible for informing leadership of all operational deployments on a 24 hour basis

Initiated and maintained reports of critical matters such as fires, floods,tornadoes, hurricanes and any

civil support that was requested from a state

Work closely with all states, territories, DOD and other federal and state agencies

Assisted with processing incoming classified/unclassified information from State Emergency Operation

Center

Prepare shift reports on significant issues

Maintain files and other related records of daily events

Handle sensitive documents for the Watch Team

Perform administrative support to the team

Handle sensitive documents for the Watch Team

Personnel Security Manager Active Duty

National Guard Bureau - Arlington, VA

October 2005 to September 2006

Responsible for all aspects of the personnel security functons related to DOD functions

Initiated processing of security clearances within DOD and Military Contractors

Verified clearances of personnel using Joint Personnel Adjudication System (JPAS) or Joint Clearance

and Access Verification System (JCAVS)

Processed paperwork for all employee and contractor ID badges

Enforced procedures and policies regarding visitor control according to regulations and policies of

security

Perform all administrative support functions within the division

Force Protection Security Active Duty

National Guard Bureau - Arlington, VA

October 2004 to September 2005

Provide escorts for visitors without security clearance within secured area

Update security database system daily on personnel

Ensured visitors had clearance to enter secured area

Collect all electronic devices from over 150 personnel and visitors daily entering the secured area

deemed "the valut"

Escort non-cleared guests to appropriate division

Provide administrative support to division

Coordinate and perform a range of operational support for the division

Provide support such as answering telephones, assisting visitors, and resolving and referring a range

of administrative problems and inquiries

ASE Certified X-Ray Tech Security Active Duty

DCARNG Navy Yard - Washington, DC

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January 1999 to September 2004

Responsible for scanning over 200 delivery trucks daily for illegal items such as bombs and weapons

Input information into agency database system such as DL's info, company name, Truck tags, vehicle

make and model

Save data and X-ray vehicles into database with all pertinent information

Save information in the control room of x-ray truck

Perform all administrative support to team

Supervise 6 enlisted soldiers

Education

High School Diploma in Military Education Administrative School, Ft Jackson, SC Diploma 1981

DEA Analyst Course, Washington, DC 2000 Leadership Course, Washington, DC 2000 Postal

School,Ft Benjamin Harrison, IN 1981

Frank W Ballou HS, Washington, DC Diploma Jun 1975 Central Texas University, Bolling

AFB, Washington, DC 2000 - Washington, DC

Skills

MS Word XP Administrative Support Problem Resolution Meets/Exceeds Goal Powerpoint Meet

Deadlines Travel Administration Photo ID Card Opr Excel Schedule Management Imagine X-Ray Opr

Outlook Report Development Supervisor

Additional Information

I am a retired veteran of the US Army, most of career has been while serving in the military.

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