Quality Assurance Administrative Assistant

**** * ******* **.

Las Vegas, NV ***** Cell: 702-***-****

E-mail: **********@*****.***

Tiffany Ambrose

Objective To obtain a challenging career where my skills and experience will have a valuable contribution to the success of the organization.

Qualifications Team Leadership, Computer Skills, Management, Administration, Data Entry, Microsoft Office, Scholarly Publication, Writing Skills,

Experience

Absolute Personal Care, Las Vegas, NV (7/10- Current)

Administrative Assistant/Office Manager

Manage office operations. Responsible for reporting office activities to the Administrator

• Supervise the work of employees

• Collect and research Advance Directive documents, Power of Attorney and HIPPA policy.

• Recruiting and training new employees

• Maintain personnel files and documents; I-9 form, W-4 form, wage agreements, etc.

• Conduct prior authorization for Medicaid and Long Term Care Insurance

• Manage Payroll and Human Resources

• Setup and coordinate meetings and conferences

• Develop group project based work

Absolute Personal Care, Las Vegas, NV (2/10-7/10)

Case Coordinator

Maintain compliance for Medicaid, Health Department and State of Nevada license, Project a professional company image through in-person and phone interaction.

• Maintain Medicaid and Health Department compliance for 40 employees

• Create and modify documents using Microsoft Office

• Maintain hard copy and electronic filing system

• Conduct Quality Assurance visits by phone and in person to enhance client services

• Communicate with Client’s and their family about problems, complaints, or other issues that may arise

• Send correspondence to new and potential clients.

• Complete, process, and maintain applicable paperwork, records and folders.

• Gather information, research/resolve client inquiries

• Assist all incoming client inquiry calls and set up service calls

University of Nevada Las Vegas, Las Vegas, NV (12/08 to 5/10)

Senior Research Assistant

Responsible for submitting protocols of edited documents, preparing data bases, preparing instrumentation for research, handling animals, track research subjects, assist in analyzing data, and assist in literary reviews and citations.

• Train new research assistants on laboratory protocols and research topics

• Perform laboratory tasks including injections, and necropsies

• Lead group discussions on current research paradigms

Education University of Nevada Las Vegas, Las Vegas, Nevada, Bachelor of Psychology

Bishop Gorman High School, Las Vegas, Nevada, High School Diploma

Achievements

• Professional Publication (currently being reviewed), UNLV - Efficacy of acute versus chronic administration of an NMDA receptor antagonist to induce an animal model of Schizophrenia

• Dean’s list 2008-2009

• The National Scholar’s Honor Society 2009, Magna Cum Laude

• Board member of Neuroscience Journal Committee since 2008

• Research poster presenter for Society for Neuroscience, Chicago 2009

• Member of Society for Neuroscience

• Senior Research assistant for Dr. Jefferson Kinney, Learning and Memory (Neuroscience), UNLV

• Senior Thesis- Lead Research Assistant, UNLV - Methods for reliable dimensions of Morris Water Maze used for testing working memory, and spatial memory.

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