Human Resources Generalist

SYLVIA S. GAFFNEY

**** ****** ***** *****

Durham, NC 27703

919-***-**** (Home)

919-***-**** (Cell)

JOB OBJECTIVE

Highly skilled and dedicated human resources professional, seeking to obtain a position utilizing skills and experience as a Human Resources Generalist with opportunity for growth.

QUALIFICATIONS

Human Resources Generalist experience:

• Recruitment & Employment • Payroll Processing

• Benefits Administration • Employee Relations

• Policy Interpretation • Management Consulting

• Training Solutions

WORK EXPERIENCE

OPC Area Program

Chapel Hill, NC

Human Resources Generalist July 2008 – Presently

• Coordination of benefit plan renewals and open enrollment.

• Research and resolve benefit issues with providers.

• Process benefits election forms and enters information on perspective carrier websites.

• Conduct new hire orientation sessions including paperwork processing.

• Coordinate training classes, conferences for employees through various vendors.

• Process benefit invoices through A/P system monthly.

• Prepare compliance and HRIS reports, New hire reporting, I-9 forms, Worker’s compensation and OSHA reporting.

• New hire processing including entry in the ADP system.

• Provide recruitment strategies for all open positions. Advertisement for open positions through varies websites to market candidates.

Medical Management Professionals/Healthcare Business Resources

Durham, NC

Human Resources Supervisor April 2000–December 2007

• Responsible for Human Resource Services management to include recruitment and selection strategies for internal, external advertising, employee referrals to select candidates in a timely and cost efficient manner for non-exempt and exempt employees. Administer employee relations to include management and employee counseling and training.

• Conduct new hire orientation for all newly hired employees; exit interviews for all exiting employees.

• Provide initial defense in response to unemployment claims.

• Coordinate the administration of Payroll Services as well as the preparation of payroll for ADP processing including paycheck explanation.

• Provide Policy & Procedures communication and implementation of approved policies, programs and activities, which promote a high level of employee retention, morale and involvement within the company.

• Responsible for Benefits administration and explanation of employee benefit plans to include Medical, Dental, Disability, Life Insurance, and Flexible Spending Accounts, 401(K) and COBRA. Manage open enrollment yearly.

• Facilitate the coordination of performance reviews and merit increase processes.

• Maintain all processes for maintenance of timekeeping via Kronos system.

• Coordinate the implementation of payroll processing interface on an as needed basis.

• Duties include responsibility for the supervision of Human Resources Assistant and Switchboard Operator personnel.

Human Resources Information Specialist May 1997- April 2000

• Operated HRIS system to include entries of new hires, promotions, status changes, terminations, bonuses, performance appraisals and reports.

• Prepared and distributed “New Hire” benefit packages.

• Managed the Coordination of Benefits for exiting employees including notification of 401K, preparation and distribution of COBRA benefit letters.

• Assisted with maintenance of pre-hire and post employment drug testing.

• Served as support staff for recruiting and applicant referencing.

Human Resources Coordinator July 1994 – May 1997

• Responsibilities included the coordination of report writing for HRIS systems.

• Provided training to supervisors on proper usage of time and attendance systems.

• Provided notification and HRIS entries of performance appraisals

Administrative Assistant II July 1992 – July 1994

• Provided administrative and clerical support for Human Resources department. Handled word-processing, various computer projects.

• Distributed incoming and outgoing mail to Human Resources staff.

• Created and maintained all personnel records.

• Provided telephone coverage for VP of Human Resources and HR Representatives.

• Generated offer letters and new hire documentation.

• Provided verbal and written employment verifications for employees.

• Confidentially interacted with internal and external employees.

• Maintained internal and external job postings and updated these postings regularly.

Data Entry Operator III July 1990 - July 1992

• Entered all Emergency Room charges and out patient visits into Enhance

computer system for billing.

• Assisted supervisor with special projects to include Radiology, Cardiology and Pathology billing services.

EDUCATION

A.A.S. Secretarial Science

Rutledge College Spartanburg, SC 1984

Human Resource Management Certificate Durham, NC 2006

Duke University Continuing Education

Notary Public Commission expires March 2013

Introduction to Employment Law Chapel Hill, NC 2008

UNC School of Government

ACCOMPLISHMENTS

Implementation of Kronos Time Keeping System

Implementation of Perfect Attendance Award

Successfully won EEOC applicant discrimination charge

Implementation of Data Entry and Typing Test

Developed Training Manual for Kronos and Automatic Data Processing

COMPUTER SKILLS

Kronos Internet

Infinmum Software 2000(HRIS) Outlook

Microsoft Word

Excel

AS400

ADP Pay Expert

ADP HR/Benefits

Excellent references available upon request

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