JORGE L. RIVERA
**** ******* **** ****** *** # **2, Naples, FL. 34109
239-***-**** / 249-8324
Profile
Perform administrative and clerical support to various departments for the management of procedures for organizing workers in the areas of Personal Services, HCM insurance and benefits, provided an efficient service and quality. Knowledge in PC assembly and maintenance of warehouse and inventory. Basic knowledge of assembly and production lines, Proficient in Spanish.
Related experience
Moorings Country Club (Naples, FL) - Server assistant (seasonal) - 10/17/2011 – 05/15/2012
• Assists servers in the setup, service and clean-up tasks.
• Assists in setting up the dining room for the next meal period.
• Assists with banquet and buffet set up.
• Performs other appropriate duties as assigned.
La Crocantte Fine Food (Miami, FL) - Operator - 01/10/2011 – 09/30/2011
• Prepare all necessary packing material for each of the products.
• Follow established procedures for each packaging operation.
• Product labeling containers so they can be transferred to the finished product warehouse.
• Check out the finished product in optimum quality conditions
• Assist in cleaning equipment packaging line.
Banesco Universal Bank (Caracas, Vzla) - HR Specialist - 2002 – 2009
• Receiving calls from workers.
• Development of employment records, HCM Insurance, Life Insurance.
• Perform system upgrade in the records of workers.
• Receive Benefits application documents (Nursery, loans, scholarships).
• Assist in coordinating briefings for workers.
Unibanca (Caracas, Vzla) - HR Analyst - 1999 – 2002
• Verify that the forms of incorporation of workers to the insurance policy is properly completed
• Ingress and egress to the workers and their families to Database Insurance Company
• Receive and verify claims for reimbursement of expenses of workers and subsequent delivery to the insurance company
• Deliver refund checks iss Prepare reports necessary for the provision of service to workers
• Provide support in the various activities organized by Management
Dadajo CA (Caracas, Vzla) - Operational Assistant - 1997 – 1999
• Meet different requirements of packaging products for the corresponding shift
• Separate parts of the product conveyor belt for classification
• Place the finished products in sheets for storage in boxes
• Remove damaged or defective packaging
Education
HODGES UNIVERSITY, Naples, FL.
ESL Program / level 3 - 2011
Institute of Management Technology. Caracas / Venezuela
Computer technician associate degree, 1999
Skills
• Proactive, dynamic, enterprising. Ability to learn quickly. Willingness to work as a team.
• Ease of interpersonal relationships. Ability to work under pressure..
• Ability to use the Internet, Microsoft Windows, Microsoft Office.