Customer Service Sales
Resume:
John Baugh
Columbus, Texas 78934
Cell: 713-***-****
E-Mail: *******@*****.***
Summary
Very strong negotiating and closing skills acquired through years of sales and finance experience. Wanting to bring my skills to an industry that has an exciting future.
Skills
Proven ability to manage and Ability to excel in group environments
Successful in a fast-paced environments.
HIghly motivated self starter
Strong negotiating and closing skills
Responsible for land contracts and deeds
Excellent customer service skills
Good communication skills
Good at following instructions and procedures
Solid experience resolving customer complaints
Accomplishments
Top sales monthly with Don McGill Toyota
Ranked Nationally with Toyota Motor Sales Since 2007
97% Customer Service Satifaction
Experience
September 2010 to March 2011
Don McGill Toyota Katy, Tx
Finance Manager
Closing the final deal for the sale if the customer is not completely closed. Provided financing, insurance, and extended warranty options.
May 2009 to March 2011
Don McGill Toyota of Katy Katy, Tx
Sales
Auto sales. Negotiating price, down payment and terms.
February 2006 to December 2008
Don McGill Toyota Katy, Tx
Sales
Auto sales
April 1997 to March 2006
B&B Homes Inc. Columbus, Tx
Custom Home Construction
Negotiated price for turn key custom homes.
Ensured proper installations through accurate reading of blueprints
Accurately completed service reports and warranty forms.
Reviewed project drawings to perform installation activities according to specifications.
Achieved revenue objective by implementing cost-cutting measures.
Responsible for all phase of construction
May 1983 to September 2002
Houston Lighting & Power Thompsons, Tx
Journeyman Electrician
Ensured proper installations through accurate reading of blueprints.
Performed preventative maintenance on electrical panels and distribution systems, saving customers 30% off future repair spending.
Developed and executed layout and installation of electrical wiring and fixtures based on job terms and city regulations.
Troubleshooted electrical and mechanical defects for residential, commercial and industrial sites. Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices. Followed company procedures to maintain work environment in a neat and orderly condition.
Performed repairs and maintenance on VAV's and electrical equipment.
Performed routine preventive maintenance to ensure that building systems operated efficiently.
Performed weekly maintenance assessments.
Repaired wiring, plumbing, equipment, and machinery.
Responsible for wide variety of duties including, pipe fitting, painting, carpentry, electrical repair, installation, building repair.
Troubleshooted electrical/electronic control circuits.
Education and Training
2011 Gulf States Financial Services Houston , Texas
Certificate Finance Negotiations
Overcoming objections within negotiations.
1986 Electrical Houston, Tx
Journeyman Electrical
Electronics Technician Certificate
Core Courses include: DC Electricity, AC Electricity, Electronics Theory and Techniques Certifications
1978 Lamar Consolidated Hugh School Rosenberg, Tx
High School General
High School Diploma
1978 GMAC Houston, Tx
certificate Mechanics
Auto mechanic
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