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Manager Customer Service

Location:
Lund, United Kingdom
Salary:
40000
Posted:
August 02, 2012

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Resume:

Education:

BA in General Linguistics, Cum Laude, Bar-Ilan University, Israel: 2010.

MA in General Linguistics, Magna Cum Laude, Lund University, Sweden: 2012.

Job experience:

2012: NFTY EIE high school. Hebrew teacher.

Part time teacher of Hebrew for pupils with learning difficulties and language impairments, alongside writing of the Master’s thesis.

2011: Lund University. Hebrew teacher.

Part time teacher of a beginner’s Hebrew course, alongside full time studies at the university.

2007 – 2010: Protocol Ltd. Translation and quality control.

Translator of academic articles in the fields of linguistics, education, tourism, psychology, economy, and physics; translator of confidential security related police audio tapes and documents; quality control of translations and transcriptions in English and in Hebrew.

2006: Top-Media Communications, Ron Thaler Adv., Sahar-Stobiecki Law office. Administration.

Member of secretarial staff; temporary jobs in order to fit and finance language studies in Helsinki University.

2004-2005: Roei Liberman, Law office. Manager.

Sole manager of offices of four law partners; management of the law suit files in the realm of bodily injuries, including responsibility over correspondence between the clientele, insurance companies and courts, negotiations and representation of clients to official and governmental institutions; trainer of employees and head of secretarial staff.

2002-2004: The Tel Aviv Stock Exchange. Cafeteria manager.

Supervisor of staff; organizer and conductor of festivities; the branch’s coordinator with suppliers; PR and sales promoter; customer service provider.

Language skills:

Hebrew: native language.

English: at native language level.

Also, basic command of Swedish, Finnish and German

Additional skills:

• Excellent familiarity with all “Office” programs and the internet

• Great organizational and multitasking abilities

• Quick adjustment to new work environment, excellent in team-work

• Dynamic, ambitious. Willingness for hard work and long hours



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