Customer Service Sales Representative
Resume:
Brian Walker
Dallas,TX *****
OBJECTIVE
Obtain a responsible, challenging entry-level or management position that utilizes and aggrandizes skills, education and job knowledge, and offers opportunities for personal and professional growth.
SKILLS
Word Word Perfect Outlook/Outlook Express Oracle 10-key
Excel Lotus 1-2-3 MS Photo Editor Windows NT 45 wpm
Access Cobol Internet Explorer IBM Compatibles MS Works
PowerPoint Netscape Customer Service MacIntosh Computers Management
EXPERIENCE
2011 - 2012 Walmart Inc Dallas, TX
Electronics Sales Associate
Overseeing the inventory of all electronic merchandise
Providing customer service in the Electronics Department
Making sure that products are stocked on the shelves
Making sure that products are stored in the backroom area
2003 - 2011 Horizon S Property Investors Dallas, TX Property Investment Manager
• Finding potential investments
• Managing the operation of a home improvement crew
• Managing the financial operations of investment properties
2001 – 2003 Avaya Communications Dallas, TX
Data Entry
• Entered data regarding sales accounts
• Utilized company PC and proprietary word processing program
• Keyed products sold and manufactured by Avaya Communications
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1999 – 2001 Aegis Communications Irving, TX
Customer Service Representative
• Placed and received customer calls
• Upgraded/canceled customers’ Visa and American Express cards
• Provided product information to customers
• Qualified customers for product upgrades
1998 – 1999 MBNA, Inc Addison, TX Sales Representative
• Placed outbound calls, set appointments and described credit card services
• Sold Mastercards to college students and others with little/no credit
• Tracked applicants, contacts and approvals
• Performed filing, distribution and other general office tasks
EDUCATION
Associates in Business Administration, 1998
Cedar Valley, Dallas, TX
Bachelors in General Studies, Completed 128 hrs towards degree
University of North Texas, Denton, TX
High School Diploma, 1994
A. Maceo Smith High School, Dallas, TX
REFERENCES
1. Mr. Chuck Walker Carrier – Southwest Airlines 214-***-****
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