resume of John Fragasso
Resume:
John Fragasso
Edison, NJ ****7
**********@*********.***
Objective: To obtain a part-time clerical, data entry , administrative
Position.
Professional Experience
International Business Machine (IBM),
Piscataway, NJ June, 1999-February, 2005
Applications Support
• Highly developed support for diverse business operations
• Provide highly efficient management leadership supporting IBM’s Global Services unit
• Work closely with managers, staff, and assigned technical personnel to identify ongoing business requirements and formulating cost-effective approaches meeting and exceeded budgets and deadlines
• Responsible for developing, installing, customizing, and administering a wide range of proprietary applications operating in a Unix-based environment
• Ensured that all internal and external end users were closely supported on a 24/7 basis
• Assigned personnel and oversee all hardware and software troubleshooting efforts, and escalate issue as required to obtain fast, efficient technical resolution
• Responsible for daily workflow, and for liaising with upper management on both short- and long-term strategic growth initiatives
American Telephone and Telegraph Company (AT&T),
Piscataway, NJ September, 1992-June 1999
Systems Administrator
• Served as SA Systems Administrator supporting both Unix and NT-based servers located in Lake Mary, Florida for AT&T’s CSPS Division.
• Previously served as Unix and NT Administrator supporting CFO / Billing Servers storing TTACS (Tariff Telecommunications Assignment and Collection System), SRO (Supplier Reimbursement), CTMS (Corporate Table Management System), SRO/VBP (Vendor Bill Payments)
• Helped install Windows NT 4.0 Workstation on CFO Client desktops for end-users
at Liberty Corner (Warren NJ) in Spring, 1997, and assisted in the installation of MS
Office 97 at all desktop PCs for previously assigned district. Responsible for maintaining
district desktop inventory for all desktop
• Planned and coordinated move of the CFO Liberty Corner LAN to Piscataway from October 1994 through January 1995
• Coordinated with 30K building management and techs to install additional LAN hubs and wires to accommodate acquired servers from Warren, NJ
• Worked with associate administrator in consolidating existing servers
with acquired servers from Warren into on LAN for CFO (formerly known as Cost Recovery & Consumption Management).
• Upgraded Unix-based StarServer S Server running LAN Manager Version 3.4 to LAN Manager and assisted in installing Windows NT 3.51Server on acquired servers from Liberty Corner
• Major projects: preparing for the transfer of TTACS to Florida. Archived onto tape the critical “dbf” and “exe” files and shipped to Lake Mary. Responsibilities included planning the shutdown of the StarServer S Servers which supported function up until the end of 1998
• Briefly worked for BAP Organization as Unix / BAP Administrator from April through August,1992
American Telephone and Telegraph Company (AT&T)
New York, New York 1990 - 1992
IMS UNIX TIER II Support
• Responded and assisted users encountering Unix-related problems / troubles in the Site Management Center
• Granted Warren site administrator local privileges on the Fortress2 WEB Server to copy all critical WEB files going through network onto a newly created “mirrored” server and provided administrator with a set of “archived” backup tapes from Fortress2
Other Previous Professional Experiences
American Telephone and Telegraph Company (AT&T)
New York, New York
UNIX Operator / Administrator 1985-1992
Skills and Knowledge
• UNIX
• LAN Manager Server Administration
• Stargroup Software
• Starlan Network Technical Overview
• Windows NT Overview
• Windows NT Workstation 3.51
• Windows NT Server 3.51
• Microsoft Office
• Internetworking
• Internet Information Server 2.0
• Windows NT
• Administration 4.0
• Windows NT Facilities & Architecture
• BMC Patrol Administration
• Typing and Word Processing
• Communication skills
• Strategic Planning
• System Development & Administration
• Troubleshooting
• Process Development
• User Training
• Quality Assurance
• Special Projects Coordination & Management
Professional Assets
• Energetic
• Exacting senior systems administrator with technical prowess
• Innovative, resourceful and inventive contributor offering a multifaceted perspective, and an excellent understanding of today’s swiftly-changing technical and business conditions to customize and integrate leading-edge strategies and systems, and enact superior procedures sensitive to costs and deadlines
• Exceptional leader with deft influencing skills to empower workforce professionals
and support valued customers and stakeholders. Experienced in identifying the core issues, and providing the ongoing leadership to increase operating efficiencies to meet and exceed corporate goals and expectations
References
Professional References:
Luba Siryj: 908-***-****
Mark Coughlin: 732-***-****
Ralph Genova: 908-***-****
Tony D’Agostino: 732-***-****
Personal References:
Dan Garguilo: 732-***-****
Bill & Joan Savino: 718-***-****
Christine Gavin: 732-***-****
Contact this candidate