Administrative/Marketing Assistant
Resume:
REBECCA CAMPBELL
North Port, FL 34286
Home: 941-***-****
E-mail: **********@*****.***
PERSONAL QUALIFICATIONS
Highly motivated. Self-starter. Very organized. Experienced in managing multiple deadlines. Strong team player.
PROFESSIONAL EXPERIENCE
Hill and Hill Plumbing CO Venice, FL 3/2006-Present
Dispatcher/Scheduler
• Manage all incoming service calls for Technicians
• Coordinate all inspections/permits for both commercial and residential jobs
• Responsible for answering a multi phone line system
• Assist Bookkeeper in areas of invoicing/billing and payroll
• Work hand-in-hand with the Service Manager and Owner
• Implement follow up sales lead reports for both the Service Manager and Owner
• Implement follow up calls on completed service
Capri Engineering Sarasota, FL 5/2005-3/2006
Administrative
• Managed customer database
• Managed scheduling of inspections for all job sites with both the City and County as well as with our inspectors
• Implemented correspondence between offices, sending reports, etc.
• Implemented follow up reports to both the City and County
• Responsible for answering a multi phone line system
METI, Inc Sarasota, FL 5/2004-5/2005
Marketing Coordinator
• Managed customer database
• Coordinated HTML mailings for all tradeshows
• Controlled literature Inventory for tradeshows and sales events
• Coordinated Marketing bags for all tradeshows
• Assist in the coordination of METI, Inc’s Annual Conference (coordinated marketing tools, themes, etc)
• Assisted Marketing Director in all correspondence
MarineMax Sarasota, FL 5/2003-5/2004
Service Coordinator
• Working hand-in-hand with Service Advisors
• Responsible for assigning work orders to technicians
• Responsible for entering technician notes into our IDS program (info. shown on customer invoices)
• Collections (calling our customers for receipt of payment)
• Control stock boat inventory
• Coordinate delivering/receiving of stock boats
• Assist Administrative Assistant with office correspondence, filing, etc.
• Assist Service Manager with CSI calls to our customers.
• Responsible for answering a multi phone line system.
Cheetah Technologies/Acterna Sarasota, FL 5/1996-3/2001
Trade Show Coordinator: Key member of marketing communications team. Responsible for all aspects of national and international trade show program.
• Coordinate all aspects of trade show logistics, booth logistics as well as supervise booth set-up and tear down.
• Coordinate with sales and marketing depts…to staff booth and oversee the success of the event and other duties assigned.
• Control giveaway inventory.
• Manage a detailed cost spreadsheet on all shows.
• Organize and coordinate with vendors for tradeshow services for entire trade show program.
• Key role in organizing and coordinating company’s user conference.
• Coordinate all payment requests for trade show services rendered.
• Key member in organizing and coordinating company functions-such as company picnics and company holiday parties.
• Assisted in the process of creating an RFP to purchase a new custom booth (30x30).
• Compiled RFP to determine our new shipping vendor and took responsibility for choosing the new shipper.
• Prepared summaries for each show detailing the show set-up tear down, speaking opportunities, etc. on a monthly basis up to the week prior to the shows.
• Created a trafficking system for the invoice and payment process for Marketing.
• Organized travel/accommodation arrangements specifically for shows.
Omni Media/TV 62 Sarasota, FL 8/1994-5/1996
Office Manager/Executive Secretary
• Handled advertising issues for magazine. Dealt with customers on issues ranging in 4-color process to camera-ready artwork to key positions within the publication to ad costs to handling blue lines of ads
• Responsible for creating spreadsheets on daily, weekly, monthly and fiscal periods of total sales for the publishing company.
• Publishing office correspondence including contracts, letters, commission reports, etc.
• Organized all incoming/outgoing correspondence for the account executives.
• Responsible for Executive office correspondence including confidential information routed to directors, investors and clientele.
White Sands Resort Longboat Key, FL 7/1991-2/1993
Administrative Assistant
• Front desk check-in/check-out
• Customer relations and guest services
• Organized interoffice correspondence including memos, contracts, minutes, filing, etc.
Radisson Inn Rochester Rochester, NY 1/1989-7/1991
Catering Coordinator
• Worked with Catering Manager on all banquets
• Responsible for all interaction between departments on catering functions including guaranteed counts, daily function sheets, event orders, etc.
• Assistant to Food and Beverage Director and responsible for all client relations, purchase orders and inventory.
EDUCATION
Manatee Community College Bradenton, FL 8/2001-12/2003
Degree: AA
COMPUTER SKILLS
Microsoft Word, Microsoft Excel, PowerPoint, Access, PageMaker and Outlook
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