High School Customer Service

SHOW LOW, AZ *****

CELL-602-***-**** *************@*****.***

HEATHER SPRADLING

OBJECTIVE

A competitive intelligence professional seeking challenges in customer service and/ or marketing.

SUMMARY OF QUALIFICATIONS

Outstanding diplomacy that consistently produces win-win results for customers and company.

WORK OF EXPERIENCE

06/2011 - 08/2011 Shangri-la Chinese Cuisine Phoenix, AZ

Waitress

Note down the order placed by the customer

Have to clear the doubts of the customer regarding certain menu

Present the bill and carry the payment to the counter

08/2008 - 06/2009 Sweet Factory Phoenix, AZ

Sales Associate

Maintain an awareness of all promotions and advertisements

Assist in processing and replenishing merchandise and monitoring floor stock

Assist in ringing up sales at registers and/or bagging merchandise

04/2008 - 06/2008 RGIS Phoenix, AZ

Auditor

Analyze and verify financial information

They also audit and ensure the accuracy of financial statements

They provide counsel concerning compensation and healthcare benefits

01/2006 - 02/2008 Shang-ri-la Chinese Restraunt Phoenix, AZ

Hostess

Greet guest in a friendly and professional manner

Seat guests at the appropriate tables as per the organized seating chart

Communicate with management, kitchen staff, and serving staff to ensure effective customer flow

EDUCATION

2005-2009 Moon Valley High School Phoenix, AZ

2009 Metro center Academy Phoenix, AZ

2010 Primavera Online Phoenix, AZ

2011 Phoenix High School- G.E.D Phoenix, AZ

EXTRACURRICULAR ACTIVITIES

C.N.A. Student Volunteer- Carl T. Hayden Veterans Affairs Medical Center (2009)

D.E.C.A. Club - Moon Valley High School (2007 - 2009)

K.E.Y. Club - Moon Valley High School (2004 - 2006)

Moon Valley High School Girls Softball (2004 - 2008)

Moon Valley High School Dance Team ( 2004 - 2008)

Arizona Girls Softball (2003 - 2005)

LANGUAGES

Primary- English

Some Spanish - Moon Valley High School Spanish 1-2 & 3-4

REFERENCES

Jennifer Valdez (432) 816 - 4253

Chris Garretson (928) 380 - 4616

Angie Nielson (623) 628 - 2859

Andrew Huynh (602) 670 - 4236

Theresa Le (602) 748 - 0530

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