Sales Customer Service

Corey A Jones

**** ****** *****, *******, ** **725 Home: 407-***-**** - ******************@*****.***

Career Focus

I am seeking an opportunity that will allow me to express my ability to enhance your company growth potential. I also strive to become vital part of my employer's team, and bring innovative solutions to costly problems.

Summary of Skills

● Budget development

● License Notary

● insurance license 20-44

● Top-rated sales performer

Accomplishments

Sales and Promotion

● Achieved status as one of the top 10 store sales performers in the region.

● Assisted in planning and executing trunk-shows and in-store promotional events.

Sales and Marketing

● Increased annual gross sales by 15%.

Management

● Supervised creation of marketing strategies/plans and ensured operations were within budget constraints.

Professional Experience

Truck Driver

Aug 2011 to current

Arnold Transportation Jacksonville FL

• Driving the truck.

• Perform loading and unloading of freight. This may or may not include forklift operations. Not all drivers are responsible for loading and unloading, many companies may allow the use of lumpers to load and unload the trailer.

• Coupling the tractor and trailer.

• Completing paperwork such as logs, fuel records, receipts, etc…

• Refueling the tractor and the trailer if it is refrigerated such as when carrying groceries and frozen goods.

• Inspection of the equipment - i.e., tractor, trailer, tires, etc. before commencing driving duties and performing minor repairs when required.

• Keeping the tractor and trailer clean (usually by taking it through a truck wash).

Insurance sale agent

March 2007 to Current

Liberty Mutual Insurance Group Personal lines In – Heathrow, FL

● * Sell auto, home, PLP and other insurance products to individuals and Affinity groups within assigned territory using consultative selling techniques.

● * Identify prospective customers using established lead methods.

● * Counsel and advise prospects and policyholders on matters of protection and coverage.

● * Develop and maintain business relationships with policyholders and within community.

● * Make group presentations to decision-makers in Affinity organizations.

● * Service and maintain renewal policies.

● * Participate in various incentive programs and contests designed to support achievement of production goals.

● * Meet goals for volume of quality new business quoted and written within company guidelines.

Shift leader

April 2006 to March 2007

Cingular Wireless – Altamonte springs, Fl

● One of my first duties is selling Cingular service which came with contract agreements 2 years.

● I process all returns and defective phones.

● I was also responsible for sending and receiving shipments

● Provide good customer service. Which mean providing solutions for customer problems that are in line with company policy?

● planning and executing trunk-shows and in-store promotional events.

● conduct sales presentations for business.

● Reaching monthly and yearly sale quotes.

Assistant Manager

September 2005 to May 2006

Eyeglass World – Orlando, Fl

● Entered provide insurance information for approval by insurance company

● Monitor statistic achievements against company standards

● Order and maintain supplies within budgeted amounts.

● Assist with hiring, supervising, and training all store associates.

● Interface with all Doctors of Optometry and maintain appropriate professional relations.

● Achieve and maintain all identified selling standards.

● Read and fill eyeglass prescription.

● Assist Licensed Opticians

● Perform testing, and contact lens education

● Manages budgets/payroll and operations duties

Manager

November 2003 to August 2005

American Cellular – Waldorf, MD

● Coordinate sales promotion activities and pricing of merchandise

● Recruit and hire the most qualified applicants to meet the store's needs

● Prepare and update forecasts and annual financial goals.

● Analyze and communicate key financial and operational targets.

● Review paperwork pertaining to receiving, transfers, debits/damages, returns-to-vendor (RTV's), and charge-backs to headquarters in order to ensure accuracy of inventory

● check contracts for errors before sending them to corporate office.

● Balance payroll by implementing staffing schedules in a timely manner that meet business traffic needs and to budget.

● Collaborate with peers to plan and implement short and long-term strategies to improve operational efficiency and create a positive shopping experience

Education

• High school diploma

• Certified Claims Adjuster (CA Professional Designations)

• Enrolled accredited college program.

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