Jessica L. Godfrey
Frederick, MD 21701 firstname.lastname@example.org
SUMMARY OF QUALIFICATIONS
Highly motivated candidate with experience in medical reception, customer service and office organization. Proficient with Microsoft Office Suite and Adobe Creative Suite. Easily adaptable to new technology. Creative problem solver with the ability to resolve conflict, improve morale and consistently exceed expectations. Have completed up to date business and computer courses.
Offer excellent references.
Medical Receptionist, BAMSI Whitman Counseling Center - Whitman, MA 2010-2012
Handled inbound and outbound calls at a busy not-for profit counseling center. In charge of daily reminder calls to clients. Utilized AR Plus system to input client and billing information. Proficient in prescription processing. Basic knowledge of medications. Pulled therapist charts on a daily basis and organized for ease of care. Opened and closed office on a rotating basis. Utilized office technology such as postage metering, fax machine and copier. Type 90 WPM.
Proxy Voting Specialist, CoWorx Staffing/Broadridge Financial Solutions - Hingham, MA
Provided exceptional customer service as phone agent. Knowledgeable about proxy materials. Capable of de-escalating customer service calls before needing a supervisor.
Receptionist, Reggie’s Oil Company - Quincy, MA 2005-2009
Maintained customer information through use of Excel. Utilized Peachtree for customer billing. Organized and filed job tickets. Set up maintenance appointments for clients on a regular basis. Updated customer files following routine maintenance calls. Experience with bulk mailings. Handled inbound and outbound calls. Completed other tasks as needed.
Volunteer, Homewood Retirement Centers, Frederick, MD 2012-present
Offer support to Volunteer Director and to the seniors at this local retirement community.
Youth Group Leader, Union Congregational Church of East Bridgewater 2006-2012
Mentored 10-12 high school students. Met with students on a weekly basis. Created activities that promoted team building and personal growth. Traveled to numerous states to rebuild homes for underprivileged residents.
Bridgewater Raynham High School Bridgewater, MA 2005