Receptionist, Medical Receptionist, Administrative Assistant

Jessica L. Godfrey

**** ******** ***** 301-***-****

Frederick, MD 21701 *******************@*****.***

SUMMARY OF QUALIFICATIONS

Highly motivated candidate with experience in medical reception, customer service and office organization. Proficient with Microsoft Office Suite and Adobe Creative Suite. Easily adaptable to new technology. Creative problem solver with the ability to resolve conflict, improve morale and consistently exceed expectations. Have completed up to date business and computer courses.

Offer excellent references.

EXPERIENCE

Medical Receptionist, BAMSI Whitman Counseling Center - Whitman, MA 2010-2012

Handled inbound and outbound calls at a busy not-for profit counseling center. In charge of daily reminder calls to clients. Utilized AR Plus system to input client and billing information. Proficient in prescription processing. Basic knowledge of medications. Pulled therapist charts on a daily basis and organized for ease of care. Opened and closed office on a rotating basis. Utilized office technology such as postage metering, fax machine and copier. Type 90 WPM.

Proxy Voting Specialist, CoWorx Staffing/Broadridge Financial Solutions - Hingham, MA

2009-2010

Provided exceptional customer service as phone agent. Knowledgeable about proxy materials. Capable of de-escalating customer service calls before needing a supervisor.

Receptionist, Reggie’s Oil Company - Quincy, MA 2005-2009

Maintained customer information through use of Excel. Utilized Peachtree for customer billing. Organized and filed job tickets. Set up maintenance appointments for clients on a regular basis. Updated customer files following routine maintenance calls. Experience with bulk mailings. Handled inbound and outbound calls. Completed other tasks as needed.

VOLUNTEER EXPERIENCE

Volunteer, Homewood Retirement Centers, Frederick, MD 2012-present

Offer support to Volunteer Director and to the seniors at this local retirement community.

Youth Group Leader, Union Congregational Church of East Bridgewater 2006-2012

Mentored 10-12 high school students. Met with students on a weekly basis. Created activities that promoted team building and personal growth. Traveled to numerous states to rebuild homes for underprivileged residents.

EDUCATION

Bridgewater Raynham High School Bridgewater, MA 2005

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