Customer Service Representative

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HINA MUSHTAQ

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***-** ***** ***, *** Floor

Flushing, NY 11355

(C) 347-***-****

*************@*****.***

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OBJECTIVE

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To obtain a full time or part time position to utilize strong communication skills and technical abilities.

EDUCATION

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Queensborough Community College, CUNY

Associate in Applied Science, June 2011

Memberships: Accelerated Study in Associate Programs (ASAP) and College Science and Technology Entry Program (CSTEP)

EXPERIENCE

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New Age Medical, PC, Forest Hills, NY 7/11 - Present

RECEPTIONIST AND REPORT EDITOR

• Verify medical insurance

• Edit reports and prepare medical records of patients

Hudson Groups, LaGuardia Airport, Flushing, NY 11/10 – Present

CASHIER AND CUSTOMER SERVICE REPRESENTATIVE

• Assist customers with purchases of newspapers, magazines and other general items.

• Deal with cash and credit card transactions and balance out at the end of the day.

National Wholesale Liquidators, Flushing, NY 6/08 – 1/09

CASHIER AND CUSTOMER SERVICE REPRESENTATIVE

• Acted as a team leader in absence of a regular supervisor.

• Trained new employees.

• Communicated and assisted customers at all times with all products and types of issues.

• Processed new credit card applications.

Dr. Samina Ragid, Richmond Hill, NY 8/08 – 12/08

RECEPTIONIST AND MEDICAL BILLER

• Scheduled appointments.

• Verified medical insurances.

• Filed patients’ medical records.

SKILLS

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Operating Systems: Microsoft Windows® (XP, Vista and 7)

Miscellaneous Softwares: Microsoft Office® Automation (Word, Excel, PowerPoint, Outlook),

H&R Block Tax Refund Application, QuickBooks

Languages: Urdu, Hindi, Punjabi and Hindku

Key Qualities: Highly motivated, well organized, punctual, patient

Key Skills: Strong and persuasive communication skills, leadership abilities

SERVICE

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Teacher, Flushing Muslim Center, NY 9/03 – 10/03

Contact this candidate