MARTHA BRITT PERALTA
**** ******* *****, ******** *******, CO 80922
719-***-**** home, 818-***-**** cell
*************@*****.***
Objective: To obtain a career position, utilizing both my technical and interpersonal skills to achieve creative, service-oriented business solutions.
Highlights
o Committed to excellent public relations and customer support, including conflict resolution
o Proficient in performing financial and record keeping functions, including AR/AP, payroll, and invoicing, ensuring accuracy and efficiency
o Strong communication and people skills demonstrated by the ability to establish rapport quickly with a broad range of people and to develop positive working relationships with colleagues and clients
o Fluent in both English and Spanish
o Reliable professional with a positive attitude and strong sense of responsibility
o Trusted in confidential matters and relationships
o Work well both independently and with others
Technical Skills and Education
o Knowledgeable in Microsoft Windows, Office (Word, Excel, PowerPoint and Outlook), Quick Books, Lotus Notes and ABS, CLR and MC 400 (Health Net Software)
o Two years of Industrial Engineering at “La Escuela Colombiana de Ingenieria” in Bogotá, Colombia
Experience
02/2006 to 12/2010
Health Net of California, Inc., Woodland Hills, CA – 818-***-****
Accounting Representative II
o Maintained client account information, allocating monthly payments and reconciling balances
o Performed monthly audits of assigned employer group accounts
o Handled internal and external inquiries concerning billing, rates and members
o Assisted Eligibility Representatives and staff on shared accounts
o Prepared monthly reports for management regarding status of assigned accounts
o Provided instruction and support to Senior, Eligibility, and Accounting Representatives to research and resolve discrepancies in customer accounts; to audit group and shared accounts; and in general accounting procedures, including billing
03/2002 to 01/2006.
Christopher’s Nut Co, Van Nuys, CA – 818-***-****
Retail Manager
o Responsible for all functions of the Retail Store, including ordering, stocking, invoicing, rotating product, balancing cash, and assisting customers.
11/2000 to 03/2002
Castle Precision Industries, Sylmar, CA – 818-***-****
Office Clerical
o Responsible for updating manuals for Boeing and McDonnell Douglas commercial airliners
o Assisted in worldwide sales of landing gear systems
o Administrative Assistance to the Manager – duties included organizing calendar, domestic and international trips, and other clerical duties such as sorting incoming mail, filing, answering phones, and following up with clients.