Customer Service Manager

Brittney Pannell

*** ********* *****

New Braunfels Tx, 78130

Phone: 830-***-****

Email: **************@*****.***

Objective:

I’m very out going and a people person. I make sure that things are done on time and I love to be given new challenges. I am very good at multi tasking, organization skills and making sure that everything is done promptly. Once I start something I make sure that it gets done. I love helping others and working as a team.

Employment History:

May 2011 HD Supply

to

March 2012 Customer Service

I took orders over the phone and assisted customers with the items that they were looking for. We sold items to companies such as Home Depot would but we mainly dealt with mostly Apartment Complex's and Hotel Chains. I took about 100 calls a day and have very good customer service skills. It was very fast paced and the company was growing fast..

March 2011 Philips WideLite

to

April 2011 Data Entry

I entered orders for the company. I was in charge of putting together part numbers, entering the orders, and determining commission. This required a lot of multitasking, massive focusing and organization skills. This was a very fast paced company.

April 2009 Shieff Services Inc

To

January 2011 Account Manager

I managed multiple accounts that we provide many different services for; such as inbound calls, out bound calls, emails, chats etc. It was a job that required massive multi-tasking skills. It also required excellent customer service skills. I was in charge of about 25 other representatives and was responsible for making sure things were done in a timely manner.

August 2008 Shlotzkys Deli

To

March 2009 Cashier

I worked as a cashier in the main deli and in the drive-thru. I had to work with people all day and take orders. I also worked in the kitchen as a baker. We required high customer service skills.

Education

Canyon High School

New Braunfels, Tx

Diploma

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