experienced HR generalist, manager and consultant.

PATRICK J. JORDAN

**** ******** ***** 919-***-****

Raleigh, NC 27612 *******.****@*****.***

SUMMARY OF QUALIFICATIONS

Experienced HR Professional with a highly successful track record of transforming the HR organizations of major companies to increase productivity, effectiveness, and improve alignment with business goals. Expertise includes:

• Executive Management Coaching • Human Capital Management/Planning

• Needs Assessments • Career and Leadership Development

• Strategic Planning • Change Management

• Compensation and Benefits • Recruiting

• Employee/Labor Relations • Succession Planning

PROFESSIONAL EXPERIENCE

IBM GLOBAL BUSINESS SERVICES – Raleigh, NC 2000-2011

Consultant

Provided Fortune 100 companies with guidance and direction on a wide range of HR related projects designed to enhance productivity and efficiency. Projects included HR business transformations, design and implementation of competency-based management programs, HR strategic plans, organization designs and recruiting programs.

• Conducted detailed HR functional review and developed a global “to be” service delivery model for world’s largest mining company.

• Systemized and automated HR functions for line managers for major auto manufacturer resulting in the successful implementation of a global manager and employee self-service capability.

• Implemented competency-based management framework and career development transformation for US Air Force and the Office of the Secretary of Defense-Logistics enhancing officer and civilian proficiency and accountability.

• Served as HR functional team lead on internal global succession planning redesign resulting in a streamlined, consistent, highly-automated program that successfully identifies, develops and tracks management candidates.

• Provided two major global petrol-chemical companies with new IT organizational structures, transformation methodologies, and change management programs.

• Developed and implemented hiring protocols for major Wall Street investment banker.

JORDAN & ASSOCIATES GROUP, INC. – Raleigh, NC 1998-2000

Principal

Provided HR and other corporate executives with consulting services resulting including harassment and intimidation training, investigations and problem resolution. Developed and implemented key HR strategic plans, succession and leadership planning, and career development training programs.

• Served as an integral member of a harassment and intimidation investigation team at a major utility. Provided guidance and direction to line management in handling outstanding issues; served as an ombudsman to employees. Also identified HR business transformation and organizational design issues and assisted HR executive management in enhancing the organization and in improving the business relationship with the corporate office.

PROFESSIONAL EXPERIENCE – continued

JORDAN & ASSOCIATES GROUP, INC. - continued

• Assisted in the development and successful implementation of a union avoidance program preserving a union-free environment in a major production organization.

• Supporting a local manufacturing company over the course of a year, designed and implemented a broad range of initiatives including executive coaching, leadership development, strategic planning, executive recruitment/retention, succession planning, communications, and change management.

CAROLINA POWER & LIGHT – Raleigh, NC 1993-1998

Senior HR Business Unit Partner

Served as an ombudsman, increasing line management’s ability to utilize HR tools and practices to more effectively manage their organizations. Provided guidance to business unit executives on HR strategic planning, implementation of career and leadership programs designed to enhance leadership bench strength. recruiting programs to meet the divergent needs of multiple business units including a newly-developed customer service organization. Responsible for all remote HR personnel staff.

• Led the transformation of a fragmented organization into a streamlined, functional operation through tactical and operational improvements.

• Identified the business need to consolidate HR personnel to provide more cost effective and efficient employee service. Designed, developed and implemented first corporate HR employee service center.

• Led an integrated HR team that provided organizational effectiveness consulting services to three newly-formed business divisions.

• Served as an integral member of team that successfully developed and implemented a recruiting and compensation program for retail sales force.

• Led the team that designed and implemented management assessment/development and succession processes.

• Directed successful union avoidance programs.

EDUCATION

B.A., History/Education Saint Francis College, Biddeford, ME

PROFESSIONAL DEVELOPMENT

Executive Management Development Program, Pennsylvania State University, Happy Valley, PA

Executive Program, Institute of Applied Management and Law, Long Beach, CA

AFFILIATIONS

Selectman – Town of Brattleboro, VT

Officer – Vermont Coalition for Health

Habitat for Humanity ¬– Wake County

CERTIFICATIONS

Enterprise Transformation Consultant

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