Varalaxmi Davlapur
***** ******* ***** **, *******, TX 77083
Phone: (713) 291- 9606
****.*******@*****.***
Objective:
To obtain a management position that utilizes my operational and coaching abilities for the growth and development of the organization to create the best customer experience.
Education:
2003-2006 Bachelor of Commerce, Hyderabad, India
2006-2008 Master of Business Administration, Hyderabad, India
Work Experience:
GEORGIA INSURANCE, Atlanta, GA July2011- Feb2012
QA (Quality Assurance) Tester
• Coordinating with teams like business, brokers, and external customers, which are involved in the interfacing of the application
• Peer review of the documents like Test plan and test scripts developed by the Team
• Developed Test plan for System, Detail & over All Test Plan using the Business Specifications
• Created the System Requirement Specifications and released the Specs
• Participated in the Business review meetings
• Manually performed the functionally testing and also was responsible completing the regression testing
• Performed Negative Testing and Positive testing to test various input file formats using XML
• Conducted the System integration testing of the application manually for different Modules.
• Performing queries to the database using 'SQL' to check successful Transaction & to create particular test cases
• Back end (database) testing using the SQL Navigator
• Worked on Payments application - where users can register and download their Pay statements and previous year statements in PDF formats
• Presentation of the QA Status report and the Defect Status reports in the weekly meeting.
BANK OF AMERICA, Hi-Tech City, India Sep2008 - Aug2009
Team Member in Client Delivery and Service (Wire Transfer)
• Involved in transferring funds from one bank to another
• Involved in Verifying Customer Authorization using Image View, WTX Applications
• Participated in Verifying Wire Transaction and releasing funds to the customers
• Participated in Team Meetings
• Worked on Escalation requests
• Involved in sending request mail to the customer for Approvals
• Identified Signature Cards through Image View
Skills:
• MS Office : Microsoft Excel, MS Word, MS Access, MS Power Point
• Operating System : Windows98, Windows/2000/XP/NT.
• Software Testing Tools : Manual Testing, Quality Center, QTP, and IVR (Interactive
Voice Responsive System)
Abilities:
• Excellent communication skills
• Fine interpersonal skills, ability to work well with others in support staff roles
Reference: Available upon request.