Sales Manager
Resume:
-- DIRECTOR OF LEARNING AND DEVELOPMENT--
QUALIFICATIONS PROFILE
Goal-driven, dedicated, and resourceful professional, offering progressive experience in developing and managing a wide range of learning and development strategies. Adept at identifying training needs; coordinating through learning solutions; and facilitating, coaching, and measuring the effectiveness of learning. Expert at establishing and developing professional learning to contribute to the transformation and development of successful learning environments. Effective leader with superior decision-making and problem-solving techniques; expertly assess organizational challenges and convert ideas into sustainable and workable solutions, and a champion of change. Powered with extensive background in creating learning environments, including cognitive expansion, behavior modification, and social growth. Articulate communicator with fluency in English and Spanish languages while currently learning French. Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Project, and Outlook), administration of corporate learning management system (LMS), Lectora (online module-based creation software), and SAP.
CORE STRENGTHS
Corporate Learning
Talent Management
Continuous Process Improvement
Project Management
Training and Motivation Organizational Development
Learning and Development
Leadership and Team Building
Executive Development
Competency Development
Performance Management
Coaching and Mentoring
Change Management
Learning Measurement & ROI
Strategic Thinking and Alignment
PROFESSIONAL EXPERIENCE
CONFIDENTIAL ~ KEOKUK, IA
Employee Development Sr. Project Coordinator| Associate Program Coordinator 2006–Present
- Manage corporate learning, development and training programs for the organization.
- Administer learning management system (LMS) to monitor and measure all L&D activity.
- Oversee and establish long-term talent management programs, which include the creation of a competency model for all jobs across the company, re-structure of performance management, and creation of development plans for career and leadership positions.
- Create and design the new-hire on-boarding process for the business
- Serve as consultant in the progress of all learning curriculums for all departments and positions.
- Design and formulate several strategic partnerships for the benefit of talent and learning management initiatives within multiple organizations.
- Effectively manage the corporate budget for learning and development currently at $1MM annually. Grew this by 215% in last 5 years.
- Gained recognition as one of the first certified instructors for newly designed Getting Things Done Essentials (GTD) curriculum by David Allen Company.
AOL TIME WARNER INC. ~ DULLES, VA
Sales Effectiveness Consultant 2005–2006
- Conceptualized, established, and executed sales strategies and sales development for multiple global call centers for the multi-billion industry leader.
- Designed and administered effective training programs, along with strategic and tactical sales and marketing plans to capitalize on business opportunities.
- Successfully oversaw national and international call centers, and facilitated training to more than 100 leaders and executives.
- Held distinction as the number one facilitator for executive sales training and coaching, traveling to more than 20 worldwide locations to deliver programs in English and Spanish languages.
OUTSELL ~ REDONDO BEACH, CA
Sales Consultant 2003–2005
- Spearheaded executive sales programs for consultant firm.
- Collaborated with executive groups in establishing and conveying sales methodology, as well as in implementing best practices and change management within their organizations.
XPEDX ~ SALT LAKE CITY, UT
Sales Representative 2000–2002
- Developed and maintained strong client relationships in retail, commercial and on-demand printing, automotive, hi-technology manufacturing, publishing, and national account markets.
EARLIER CAREER
ALPHAGRAPHICS ~ BOUNTIFUL, UT
Sales Manager and General Manager 1997–2000
- Progressed from an entry level sales position to become leading sales manager and eventually general manager for the division. Managed 20 employees and supervisors
GUITAR STUDIOS ~ VARIOUS LOCATIONS (DAVIS COUNTY), UT
Co-Owner and CEO 1990–2000
EDUCATION AND CREDENTIALS
Bachelor of Arts in Technical Sales, Minor in Spanish
WEBER STATE UNIVERSITY ~ OGDEN, UT
“Getting Things Done” or “GTD” Corporate Certified Trainer (Time Management)
Certified Project Management Professional (PMP) and Member Project Management Institute (PMI)
PROFESSIONAL AFFILIATIONS
Member American Society for Training and Development (ASTD)
Member Bersin & Associates
Board of Directors Main Street Keokuk Iowa (MSKI)
Member MSKI Business Improvement Committee
Project Manager Keokuk Downtown Properties or KDP
AWARDS AND HONORS
Eagle Scout
Pro-Davis Scholarship
Sigma Gamma Chi State Finalist in Sales Competition
(2nd overall in National Sales Competition, Sales Manager Category)
Several Salesperson of the Month awards
Annual Salesperson Award
Led Sales Group to achieve the Highest Growth Award and numerous record sales for business
ACTIVITIES
CBIZ Learning Consortium
Board of Directors South Davis Chamber of Commerce
Bountiful Utah Chapter, Secretary Rotary International
Ethics Panel for Youth
Sigma Gamma Chi
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