Joshua R. Clark
*** **** **** ****** ******, PA. 16686 * 814-***-**** * *******@*****.***
Objective
Four years of academic success, focused upon recreational programming for resort entities. Over three years learning the industry of Audio and Visual work in a conference center setting. Natural leader with strong interpersonal skills necessary to direct and/or report to others. A determined individual, willing to learn and grow in the industry and has desire to reach the companies highest roles of responsibility.
Education
The Pennsylvania State University, University Park, PA
Bachelor of Science in Recreation, Park, and Tourism Management with Commercial Recreation Option
Graduated May 2010
Tyrone Area High School, Tyrone, PA
Graduated June 2006
Employment History
The Penn Stater Conference Center Hotel (Oct. 2007 - Present)
Audio and Visual Supervisor (August 2010 – Present)
• Oversee staff to ensure everything is properly done for the guest experience at their conference.
• Same duties as listed under Wage Payroll PM Supervisor
Wage Payroll PM Supervisor (May 2010 – August 2010)
• Assist in the evaluation of assigned staff
• Oversee the physical set ups of conference/banquet rooms and audio visual equipment; ensure equipment/furniture is clean and functional
• Coordinate with planners to create the best experience for the guest and address any concerns/changes that arise
• Provide excellent customer service to all guests.
• Same duties as listed under Supervisor Internship
Supervisor Internship (June 2009 – Jan. 2010)
• Complete schedules and schedule changes in accordance with fluctuating business levels.
• Train, supervise, and evaluate staff members
• Conduct inventory
• Attend meetings including training, strategic and planning
• Same duties as listed under Experienced Audio and Visual Technician
Experienced Audio and Visual Technician (Mar. 2008 – June 2009)
• Oversee the staff for afternoon/evening timeframes.
• Set up and troubleshoot audio visual equipment
• Same duties as listed under Audio and Visual Technician
Audio and Visual Technician (Oct. 2007 – Mar. 2008)
• Set up conference and banquet rooms for events
• Set up audio visual equipment; assist guests with the operation when needed; troubleshoot technical issues
American Eagle (Sept. 2006 – Oct. 2007)
Sales Representative
• Customer service, cashier, stock shelves, floor sets
Teener League and Little League Umpire (Apr. 2004 – Sept. 2009)
Head Umpire for Tyrone Teener League
• Schedule umpires for games, work with kids to teach them the game of baseball, coordinate with parents to run the concession stand.
Technical Skills
• Equipment: Video Conferencing, Mixing Boards, Computers, Projectors, Telephones/Phone Lines, Internet Connections (LAN and Wireless), Conference Calls, and Microphones (wired and wireless)
• Computer Skills: Microsoft Word, PowerPoint, Excel, Outlook, Publisher, Windows, and Adobe
• Certifications: First Aid and CPR Certified in Nov. of 2009