Customer Service Accounts Payable
Resume:
Diane Passwaters
Merrimack NH *****
Computer software knowledge
Windows , Microsoft Word, Miscosoft Excel, Applix, AOL, MS Works and powerpoint
Experience:
2010-present
Clerical Northeast Performance Diesel Milford NH
Payroll,accounts payable and receivable,collections,answering incoming calls,scheduling appointments and notifiying customer when work is completed,preparing work orders,ordering of parts,ordering of shop and office supplies,maintaning and updating customer information,maintaning and updating company website,planning and coordinating special events and promotions,advertising. Creating and updating company facebook page.
2006-2010 Walgreens Nashua NH
SIMS Coordinator
Train all SIMS Coordinator's in district,basic office work, data entry, ordering merchandise, special orders and answering phones, uniformity of price changes at register and on the floor,reviewing, supervising and coordinating the proper use of reports,updating system applications which impact the accuracy of on-hand balances and pricing,monitoring and training personal in the use of SIMS best procatices in all departments
Coordinates and controls the activities, plans and programs of designated areas,customer Service, answering telephone, photo lab, cosmetics and main register,inventory counts, checking in vendors, destroying damaged and return merchandise
1994-2005 Oxford Health Plans Nashua NH
Auditor II/Provider Ops Analyst
Liasion with outsource vendor to insure claim accuracy
Acts as a liasion between providers and internal departments to update provider information
Communicates effectively with other departments within Oxford and externally with providers
Audit the auditors to insure accuracy
Input par and non-par providers in pulse database
Support and assist current and future development and maintenance of provider systems
Researches and verifies requests for creation of non-par providers records from a variety of sources
Assists in the clean-up of the current provider databases, including verifying and correcting
typographical errors and adding missing or incorrect information
Enters in new providers into the system and maintains provider data in Pulse on an ongoing basis
Resolves provider database issues such as addresses, fee schedules, etc and make corrections
Assists in preparations and proofreading of regional provider rosters.
Documenting business rules and assisting IS in developing requirments for system enhancements
Meets established productivity and quality standards with little or no supervision
Takes ownership for assignments and projects in a timely and accurate manner
Audit a defined sample of pending claims to determine if they have been processed according
Updating data entry manual as necessary
Oxfords payment policy and identify and correcting database discrepancies
Special projects, claims reports, and working with outsource company
Involved with numerous committees such as New manual update committee, living Oxford values committee
as well as being the chairman of energizer committee.
Medical terminalogy knownledge as well as CPT, ICD 9 and HCPC codes
Knowledge of Excel 1 & Excel 2 Microsoft word, and Keynomics
Classes include but not limited to: Managing your career, Dealing with difficult people, Myers Briggs,
Diversity Awareness, Appreciating Differences-Myers Briggs, Problem Solving and Decision making, Time management
and Blancing Work & Life, Dealing with Difficult People
2003-2004 Four Quarters Merrimack NH
OWNER
Accounts payable and Accounts receivable,analyze sales, labor and inventory, principle trainer of all employee's, assists customers and employee's in all aspects of day to day operations, purchasing and maintaining of merchandise, interviewing and hiring new employee's
1992-1994 BJ's Wholesale Club Nashua NH
Receiving Clerk
Running receiving office, answering the telephone, making delivery appointments, entering of incoming and outgoing shippments
Upkeep of reciving office, find and fix discrepancies all shipments
Change prices of merchandise, ccount inventory, cashiering, loss prevention, run daily and weekly reports for each individual departments
Work closely with quality control
Education
Merrimack, High School graduated 1986
Medical Terminalogy
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