Sales Representative Medical
Resume:
Lisa Hamilton-Jones
Upper Marlboro, Md. 20774
**********@*****.***
WORK EXPERIENCE:
*/**** – 5/2011 Shoppers Food Warehouse – Largo, Md
• Managed front end of the store as a head clerk.
• Managed the service desk, create money orders, wire money.
• Resolved customer complaints and refunds.
• Ability to maintain working environment clean and safe.
• Excellent communication and writing skills.
• Great reputation with customers with helpful, knowledgeable and component professional skills.
• Ensured proper usage compliance and handling of all supplies.
• Supervised and provides leadership to approximately 15-20 team members in the store.
10/1990 –12/2001 Receptionist, Children’s Medical Care Center – Landover, Md.
• Managed a medical front desk in areas of manual and computerized scheduling, billing, and medical/insurance records management, including major carriers and Medicaid.
• Processed an average of 300 patients on a weekly basis for a fast-paced general practice.
• Maintained open lines of communication between patients, physician, staff, and laboratory personnel.
• Scheduled patients' medical screenings and following up to obtain results.
• Responded to priority issues to ensure the prompt referral of urgently needed medical care
• Obtain medical transcriptions from physicians and collecting/processing patients' co-payments at close of day.
• Assisted staff nurses with initial assessment of patients upon admission; reported changes in patients’ conditions and other matters of concern for immediate resolve.
6/1985 – 2/1991 Sales Representative, KMart –Crofton, Md.
• Ensured the delivery of materials in the store.
• Assisted and persuaded customers for the selection and purchase of clothes.
• Replacement of clothes.
EDUCATION:
1987 – 1989 Prince George’s Community College, Largo, Md.
Major: Business Management
1989 – 1990 Yorktown Business Institute Landover Md.
Certificate: Computer Operations
Frederick Douglass Highschool – Upper Marlboro, Md Diploma - 1987
SKILLS:
• Microsoft Word, Excel and Powerpoint.
• Knowledge of type with speed of 40wpm.
• Ability to ensure quality control inspection measures.
• Ability to maintain working environment clean and safe.
• Able to quickly adapt to new software and other clerical work tasks.
• Excellent communication and writing skills.
• Excellent phone and reception skills.
Contact this candidate