Employment Objective: Sales Associate/Customer Service
Summary of Skills and Qualifications:
? Ten years of Retail Experience with strong Customer Service focus
? Experience with shipping and receiving as well as inventory and inventory control
? Performs data entry, purchasing, merchandising and some bookkeeping
? Punctual, reliable, detail-oriented, organized and multi-tasks with ease
? Friendly, professional demeanor which shows through in all tasks
? Works well as part of a team or independently with little to no supervision
Employment History:
GAP, Santa Rosa, CA Nov. 2007-Dec. 2007
Sales Associate, assisted customers with purchasing questions and paying for merchandise. Also assisting customers with dressing rooms and ensuring a pleasurable shopping experience.
Airless Repair Center, Santa Rosa, CA Aug. 2007-Oct. 2007
Mechanical Technician, responsibilities included but were not limited to diagnosing and repairing airless paint equipment. Assisted as necessary to ensure appropriate service was rendered.
Airless Spray Center, Sacramento, CA Jul. 2005-Jul. 2007
Assistant Manager, responsible for day-to-day operations of business which included but was not limited to customer service, sales, diagnostics and repairs of equipment, shipping, receiving, inventory, data entry and some bookkeeping. Also performed some janitorial duties as necessary to ensure appropriate work environment.
j’Eloise Boutiques, Sacramento, CA May 2005-Jul. 2007
Personal Assistant to Owner, duties included setting up and tearing down displays for shows and events. Provided customer service, sales, purchasing, merchandising, shipping and receiving. In addition, performed inventory, data entry and bookkeeping.
Beverly’s Crafts, Santa Rosa, CA Sept. 2004-Mar.2005
Cashier, in addition to assisting customers with questions and product information, kept store organized and clean, performed cashiering by ringing purchases and handling large quantities of currency and any other task necessary to ensure excellent service.
Raley’s Supermarket, Sacramento, CA Dec. 2004-May 2005
Courtesy Clerk, assisting with keeping carts in appropriate locations, bagging groceries for customers, cleaning specified areas, greeting customers and assisting customers with taking their purchases to their vehicles while assisting with other items as necessary to ensure customer satisfaction and an overall excellent shopping experience.
Linen’s N Things, Sacramento, CA Aug. 2002-Dec. 2004
Cashier, assisted with customer service by answering questions and trouble shooting problems when necessary in addition to keeping an organized area and ringing up purchases and handling large quantities of currency.
Office Max, Sacramento, CA Oct. 2000-May 2002
Cashier, responsibilities included answering questions and addressing concerns for clients while ringing up purchased merchandise and keeping a neat and organized area. Also assisted in other departments as necessary and performed additional tasks as requested or when taking initiative to help a team member.
Education:
Piner High School, Santa Rosa, CA 1997-2000
High School Diploma.