Office Manager/Executive Assistant

Kathryn Cole

**** ***** ******

Houston, Texas *7008

Phone 713/492-7104

E-mail ******@***.***

**/****-**/****

Reply7, Inc.

Houston, TX

Office Manager

• Managed day to day processing of accounts receivable and payable, P&L accountability, reconciling monthly activity, generating year-end reports, activity reports and processed payroll

• Fulfilled tax related requirements, including sales, payroll, employment and corporate taxes

• Worked closely with COO to prepare and develop annual budgets, forecasts and business plans playing a significant role in long-term operational planning and resource allocation identifying risks and opportunities as well as recommending specific courses of action as needed

• Worked closely within each department to establish goals, priorities and schedules for implementation with the objective of maximizing growth and profitability

• Formulated, reviewed, and modified various departmental policies, procedures, and controls including quality control initiatives geared towards operational excellence and the facilitation of interdepartmental communication

• Projected departmental budgetary needs for equipment, personnel, software and other necessary resources

• Worked with COO and Business Development Manager to research and recommend new product and service offerings to define new business and revenue opportunities.

• Performed Market research, reporting and daily industry news updates

• Created, planned and implemented marketing activities with the CCO

• Evaluated and analyzed the economics and requirements of various marketing campaigns to determine the best plan of action while forecasting campaign performance, revenue and profitability compared to cost of campaign

• Assisted the COO in determining optimum staffing models for each department and the coaching, development and evaluation of employees, employee relations, succession plans and performance management

• Worked closely with the Business Development Manager in the proper distribution of workload and projects, and the creation of customer service standards, tracking and reporting

• Conducted sales presentations to potential clients to build revenue and produce net income and researched and identified various lead generation opportunities

• Assisted in the creation of website layout and content

• Monitored permits, regulatory trends and developments

05/2007-10/2007

Watson Wyatt Worldwide

Houston, TX

Project Coordinator

• Managed a staff of 3 administrative assistants and file clerk providing counsel, team-building and project-to-project supervision

• Interviewed administrative and support staff and played a direct role in the hiring process

• Coordinated the proper distribution of work load and projects as well as performing as an advocate for the administrative staff when problems or issues arose

• Performed annual goal setting and end of year reviews for associate development

• Oversaw the implementation of programs, tools and processes designed to improve management and employee performance, productivity, engagement and business results

• Work Excellence coordinator; creatively developed and enhanced presentations, edited and prepared colleague presentations for clients

• Compiled client and prospective client company background information, corporate culture and environment, financial status and commissions paid utilizing various publications and online research for use in business planning, strategy and project coordination

• Worked closely with Account Managers and Client Developers in the maintenance, consistent contact and interaction with Fortune 500 clients to identify HR and Financial needs

• Coordinated multiple tasks and responsibilities with other team members and worked closely with finance and accounting to identify and recommended operational policy enhancements and changes as needed. Initiated meetings to provide direction for implementation

• Assisted with the coordination and distribution of marketing material and promotional items for various clients and client events. Provided supplemental marketing ideas and assisted the Marketing division with event planning and coordination for client events

• Coordinated special projects and internal motivational events for employees including Holiday and summer events, identified community service opportunities for company participation as well as planning cocktail parties, birthday, anniversary, and retirement events

11/2004-04/2007

Nanospectra Biosciences, Inc.

Houston, TX

Office Manager

• Recommended and implemented new policies and procedures for quality control and continued efficiency of departments and services performed as required by specific grants and company requirements

• Ensured compliance to State and Federal Employment Law as well as to Phase I & II grant requirements, IDE submissions, SOPs, and clinical trial requirements

• Monitored Consulting Agreements, Non-Disclosure Agreements, Sponsored Research Agreements and NSF and NIH Grants for compliance, reports, payments and terminations

• Monitored permits, licenses and regulatory compliance

• Purchasing, receiving, accounts payable and receivable, budgeting and cost control

• Responsible for updating website

• Managed the expansion into 2 additional suites coordinating the set-up of phone systems, alarm systems, computer systems, construction, permits, movers and furniture supervising construction and inspection

• Vendor selection, negotiation and coordinated repair of offices, labs and certification of equipment

• Payroll, insurance, insurance benefits comparisons, choices and enrollment for 2005 and 2006

• Created Employee Handbook

• Responsible for new-hire policy and procedure training, employee orientation, counseling, conflict resolution and benefits counseling

• Guided team leaders in evaluating compensation and classification decisions as well as proper procedures for performance reviews, disciplinary actions, terminations and exit interviews for support staff

10/2002-10/2003

Miller and Lents, Ltd.

Houston, TX

Executive Secretary

• Primary assistant for two Senior Vice Presidents, two Vice Presidents and three professional engineers. Typing, editing, formatting and completion of reserve reports for distribution to major oil and gas companies

• All correspondence, file maintenance, scheduling and management of calendars and travel arrangements locally and internationally

• Assisted the Chairman of the Board, President, Senior Vice Presidents, Vice Presidents and professional engineers with the creation and animation of Power Point presentations

Education: 1994 Diploma, Bastrop High School, Bastrop, Texas

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