Alexia Montes
*** *. *** ** ***. A Los Angeles, Ca., 90042, United States
***********@*****.***
PROFESSIONAL EXPERIENCE
B.J'S BREWHOUSE, Glendale, Ca., United States
Host, April 2012 - Present
Provide guests with menus.
Greet guests and seat them at tables or in waiting areas.
Assign patrons to tables suitable for their needs.
Inspect dining and serving areas to ensure cleanliness and proper setup.
Receive and record patrons' dining reservations.
Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
Inform patrons of establishment specialties and features.
Direct patrons to coatrooms and waiting areas such as lounges.
OLIVE GARDEN, Valencia, Ca., United States
Host, July 2008 - August 2009
Provide guests with menus.
Greet guests and seat them at tables or in waiting areas.
Assign patrons to tables suitable for their needs.
Inspect dining and serving areas to ensure cleanliness and proper setup.
Receive and record patrons' dining reservations.
Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
Inform patrons of establishment specialties and features.
Direct patrons to coatrooms and waiting areas such as lounges.
MARIE CALENDER'S, Glendale, Ca., United States
Host and to go, June 2007 - January 2008
Greet guests and seat them at tables or in waiting areas.
Assign patrons to tables suitable for their needs.
Inspect dining and serving areas to ensure cleanliness and proper setup.
Speak with patrons to ensure satisfaction with food and service, and to respond to complaints.
Receive and record patrons' dining reservations.
Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
Inform patrons of establishment specialties and features.
Direct patrons to coatrooms and waiting areas such as lounges.
Operate cash registers to accept payments for food and beverages.
Prepare cash receipts after establishments close, and make bank deposits.
EDUCATION
ALLEN F. DAILY HIGH SCHOOL, Glendale, Ca., United States
ADDITIONAL SKILLS
Extensive experience in servicing customers with the skill to work with different personality types. Effictive written and communication skills. Able to work under pressure in a fast paced enviorment calmly and effectively. Self motivated able to learn task quickly, great leader, takes direction well, and follows all procedures efficiently.