Customer Service High School

Melissa K. Khang

**** ***** **** ***

Sacramento, CA 95824

Cell: (916) - 220-7989

Email: *******@*******.***

QUALIFICATIONS:

• Work well without supervision

• Bilingual English/Hmong with the ability to translate

• Ability to prioritize and remain focused on the essence of an issue

• Excellent with customer support services

• Skilled at learning new concepts quickly while working well under pressure

EXPERIENCE:

12/09-Present McDonald’s Restaurant Sacramento, CA

Cashier

• Cash handling

• Maintain a clean and sanitized eating space

• Re-stock items

• Provide great customer service

• Interact with co-workers and customers for great satisfaction

07/06-06/09 YouthWorks Leadership Program Sacramento, CA

Community Service Coordinator, YouthWorks Board Member (secretary)

• Plan and organize weekly and monthly projects

• Supervise volunteers

• Certify volunteers for community service projects

• Attend bi-weekly meetings

• Help conserve the natural resources of the community

06/06-04/09 Herman Leimbach Elementary School Sacramento, CA

Office Assistant Helper

• Filed and record data

• Distribute information sheets and flyers

• Maintain a clean and sanitized working space

• Organize misplaced documents

06/06- 03/09 Thai Spice Restaurant Sacramento, CA

Cashier, Waitress

• Maintain a clean and sanitary room

• Food and cash handling

• Answered multi-line telephone and took accurate messages

• Check inventory and stock inventory

• Trained new hires

• Provide great customer service for great satisfaction and feedback

EDUCATION:

September 2006- June 2010 Hiram Johnson High School High School Diploma Sacramento, CA

August 2010- Present Sacramento City College Business Management Sacramento, CA

Contact this candidate