Sales Customer Service

TATIANA NEDOSEKOVA

**** ******* ***, #**** ***: 786-***-****

Miami Beach, Fl 33140 ********@***.***

SUMMARY

Sales professional with over 10 years experience. Areas of expertise include account management, customer service and real estate market analysts. In Regards to my Profile, my previous employers have always rated me as a professional who is dedicated to achieving company goals, has having direct communication style, strong personal organization, ability to learn quickly and follow directives and being creative, hard working and able to support the goals of management, ability to organize and supervise a team in a cross-cultural setting, possessing excellent administrative, communications, negotiation and decision-making skills, I am also fluent in English and Russian, spoken and written, have a good sense of diplomacy. I am computer literate (word, excel, PowerPoint, internet research) and last but not least I have a great sense of humor and the will to learn. I strongly believe that knowledge is power.

PROFESSIONAL EXPERIENCE

OWN REALTY, Miami Fl. 2009-present.

Executive Assistant, Realtor-Associate.

• Established an International Brokerage Relationship with European Real Estate agencies.

• Established good relationships with customers.

• Hired new agents.

• Provided competent service to investors in commercial and residential sales.

• Licensed in sate of Florida.

• Independent Contractor.

• Proven Management and Leadership skills.

• Short sales expert.

• Responsible for preparing any sales/listing contracts; organizing open houses; participating in Realtor conventions.

FORTUNE INTERNATIONAL REALTY, Miami Beach, FL 2005 - 2009

Realtor- Associate

Multimillion-dollar producer

• Sold new and pre-construction property sales, specialized in commercial and residential sales. Working in Fortune’s Development Sales Department.

• Closed individual deals up to $7 million, closing High-End Sales.

• Established an International Brokerage Relationship with European Real Estate agencies.

• Participated in local and international real estate exhibitions, telemarketing, Advertising and Cold Calling.

• Brought new contacts to help increase regional sales, strong Interpersonal and Communication Skills.

• Developing and Generating Leads.

• Established good relationships with customers

• Trained new staff.

MAJESTIC PROPERTIES, Miami Beach, FL 2003 - 2005

Realtor- Associate

• Sell single and multi-family residential properties. Successfully closed 50+ properties.

• Created and maintained relationship with partner organizations on a multicultural, multilingual level.

• Closed deals up to $6 million.

• Provided competent service to investors in commercial sales.

FORUM, Pompano Beach, FL 2003- 2006

Front Desk Operations Coordinator

• Reserved and managed individual and group bookings.

• Recruiting, interviewing, hiring, and scheduling of stuff.

• Evaluated staff and administer performance appraisals.

• Effectively coached, counseled, disciplined, and assisted department personnel in developing skills to further their careers.

• Coordinated travel arrangements, including air, hotel and transportation.

• Demonstrated courteous treatment of employees, guests, visitors, partners and other individuals using the facility.

• Prompt notification to management, facilities or appropriate authorities when emergency situations arise.

• Administrative functions are handled in and timely manner.

• Efficient and effective handling of problems.

KARAVAN, St-Petersburg, Russia 1999 - 2003

Restaurant Owner

• Founded owned a five star restaurant.

• Recognized in the New York Times.

• Received city’s highest award in first year of opening.

• Supervised the staff, food preparation of gourmet meals/desserts and customer service.

DESIGNER CLOTHES BOUTIQUE, St-Petersburg, Russia 1995 - 2003

Boutique Owner

• Managed a high-volume, fast-paced operation.

• Purchased fabric in Italy. Not only fabric, all merchandise for the store was bought in Italy, shoes, jeans and bags.

• Supervised, trained and mentored seven employees.

• Managed payroll and the importation of clothes from Europe and Asia.

FASHION DESIGN SCHOOL KIEV, Ukraine 1993 - 1995

Fashion Design Instructor

Related Experience:

Freelance Designer 1995 - Present

Custom designing, cut, sew, select fabric for cocktail dresses and evening gowns.

Also designed wedding dresses.

EDUCATION

BA, History of Art and Fashion Design, University of Arts, St- Petersburg, Russia

Fashion and Art courses, University of Arts, St- Petersburg, Russia

Graduate of High Level Clothing design Program, Fashion Designer College

Soomy, Ukraine

Graduate of Summer Dress Cutter, Technical College Severodonetzk, Ukraine

COMPUTERS

Microsoft Word, Excel, PowerPoint

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