Customer Service Accounts Payable

DEBBIE L. MORRIS

**** **** **., **, #**, Hickory, NC 28601 * (H) 828-***-**** * ********@*****.***

Highlights of Qualifications

* Proactive approach to problem resolution; seeks to avoid re-occurrence

* Flexible, hardworking team player with ability to work independently

* Processed journal entries and analyzed data of general ledger account

* Recognized as subject matter expert in regards to Consolidated Invoice Processes and AP Close.

* Streamlined the processing of National Account Uploads

Professional Experience

TELETECH@HOME 11/17/08 – 12/31/08

Customer Service – Work At Home position

* Assisted customers calling in regarding problems with their account details, order details, or delivery schedule of items purchased.

ACCOUNTEMPS/AJILON/COMFORCE 8/2/07 - Present

Accounts Payable - Temp Positions

* Assisted with processing invoices, processed purchase order invoices, expense reports, check requests for Higher Education Institutions

* Assisted with quarter close by compiling data for bank reconciliation

* For the corporate card program matched backup and coded charges

* Edited batches, mailed W-9’s

MCKESSON CORPORATION 11/2003 – 8/1/07

Accounting Associate 2

* Process 23 National Account Vendors, Commission/Royalty checks, Rent and Storage charges by Consolidated Invoice Interface Upload and manual process into Peoplesoft 8.8 using Excel and ImageNow

* 2006: approximately $30m,approximately 61k lines

* 2007: approximately $300k, approximately 900 lines

* Conduct A/P month end close using Peoplesoft

* Resolved and brought current all National Accounts past dues

* Created detailed procedural documentation for National Accounts, A/P Month end close

* Assisted with processing of approximately 150 -200 T&E’s per week

ACCOUNTTEMPS/PYE-BARKER FIRE & SAFETY/RANDSTAD 3/2002 – 11/2003

Accounts Payable/Accounting Clerk (Contract)/Various Temp Positions

* Assisted with collections for 200+ customers, Accounts Payable administration, processing customer service inquires, and billing entry of 20-30 work orders

* Invoiced customers for services/products provided of about 15 for a small office

* Responsible for cash applications via cash, credit card or check

EDUCATION

CareerStep Medical Transcription

Written 94% 10/2010

ASHER SCHOOL OF BUSINESS

Advanced Accounting Technology (72 course hours) – Graduated with diploma in 1997

DEKALB TECHNICAL INSTITUTE

Medical Terminology Course – Certified, 1992

TECHNICAL SKILLS

* Microsoft Word

* Peoplesoft 8.8

* MasterPack

* Great Plains

* Excel

* JDEdwards

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