Customer Service Sales

MARGUERITE M. BARTON

*** *********** *****

Roselle, Illinois, 60172 630-***-**** Cell *****.*******@*****.***

OBJECTIVE: Contribute to a company by utilizing my customer service, clerical, and inside sales experience.

PROFESSIONAL EXPERIENCE:

Alliant Asset Mgnt. Wood Dale, Illinois. 2010 –

Customer Service Rep. for a third (3) party collections company

UNITED AIRLINES Wood Dale , Illinois . 1999 - 2007

Leading International Carrier Company based in the United States of America .

Account Receivables, Cash Application Clerk - Handled bill of laden research billing of debit memos for domestic and international airline companies.

• Handled approximately $1m dollars per day

• Inputted payments, checks and charges

• Mitigated billing disputes

• Researched and documented questionable bills

• Responsible for write off’s, adjustments and verification of charges

• Maintained revenue accounting contracts

Electri Flex Company Roselle, Illinois. 1996-1999

Family owned business for over 50 years specializing in electrical conduit and gaining international recognition for leadership, service and product innovation.

Data Entry – Handled day to day data entry functions

• Responsible for account payables, receivables, debits, credits and payroll

• Processed time cards

• Organized and entered orders for customer service on a IBM 400e

• Monitored productivity of machines

• Invoicing

Time Warner Cable Hickory Hills, Illinois. 1992-1996

One of the largest cable operations companies under one management team in the United States .

Customer Service representative – Responsible for day to day customer service related issues

• Met and exceeded inside sales goals

• Assisted in trouble shooting appointment setting

• Handled collections dispatch

• Accounts receivable

• Processed orders, payments moves and disconnection orders

Miscellaneous employment

ACHIEVEMENTS: Top sales person at Time Warner Cable where I earned a trip to the Bahamas!

Licensed Cosmetologist # 011-142287

INTERESTS: Arts and crafts, sewing, dog lover

EDUCATION: College of Du Page Glen Ellyn , Illinois . Focus: Computer Science

HIGHLIGHTS OF QUALIFICATIONS:

• Loyal and hard working

• Punctual, Motivated, Motivated Goal setter and achiever

• Effective organization skills

Professional references available upon request

Contact this candidate