JEROME YEATES
Address: **** **** *** ******, **** Palm Beach, Florida 33406
Mobile: 773-***-****
Google #: 561-***-****
Email: chv2uh@r.postjobfree.com
-- DESIGN ENGINEER --
Focus of Interest: VoIP and Network
CORE STRENGTHS
Network Design and Management
System/Application Maintenance
Installation and Configuration
Data Transfer and Migration
SIP Trunking
Network Security
Testing and Troubleshooting
Strategic and Tactical Planning
Quantitative Analysis
User Training and Support Tools
New and Emerging Technology
Highly accomplished professional, offering more than 15 years of experience in providing solutions for mission-critical network systems, combined with successful history of leading network infrastructure deployments and enhancements utilizing VoIP. Demonstrated success in implementing virtual setting, including LAN, WAN, and, routers, switches, and optical networks and voice solutions. Extensive experience deploying Mitel, ShoreTel, Juniper Networks WXC WAN Optimization and Application Acceleration solutions. Solid reputation for ensuring a heightened level of customer satisfaction through timely and accurate processing of all customer orders as well as fast and decisive response to customer inquiries. Track record of success in designing hierarchical network structures and sub-networks over various physical media. Solutions-oriented, highly analytical, and resourceful candidate with extensive background in programming and upgrading routers, switches, and firewalls along with performing troubleshooting tasks for connectivity, speed, and packet loss issues. Proven ability to provide creative and effective networking strategies through application of highly developed problem-solving skills. History of providing expert technical advice, guidance, and recommendations to management on critical issues.
TECHNICAL ACUMEN
Microwave Point-to-Point and Point-to-Multipoint Technology and WiMAX Solutions
Microsoft Office Suite and Operating Systems (Windows XP and Vista)
Wide Area Networking Media and Line Encapsulations
Frame Relay, ISDN BRI, T1/E1, CSU/DSU, Metro Ethernet, HDLC, and Point-to-Point Protocol
VLANS, Private VLANS, and Access Control Lists
Check Point Firewalls, PIX, SonicWALL, and IDP / IDSs
Routing Protocols: TCP/IP, RIP, IGRP, EIGRP, BGP, IS-IS, and OSPF
VoIP and SIP Trunking Solutions
PROFESSIONAL EXPERIENCE
Milner Voice & Data / Milner - Deerfield Beach, FL
Senior Network and Voice Engineer 2009–Present
- Provide expert oversight in the design, installation and support of more than 200 Mitel 5000, 3300, vMCD solutions, ShoreTel solutions, video conferencing from LifeSize, and Metro Ethernet network for YMCA.
- Create and implement the first vMCD and vMAS solution from Mitel running on VMware in Florida.
- Establish and introduce SIP trunking solutions utilizing Mitel MBG and vMBG solutions.
- Install more than 2000 IP, softphone, and SIP phones.
- Spearhead the set-up of a point-to-point wireless solution to connect various locations and to run IP phones and Internet access.
Market Link Direct - Coral Springs, FL
Senior Network Engineer 2009
Networking Hardware: Cisco Routers and Switches, HP ProCurve Switches
Software: Microsoft ISA, AD and Proxy Server, TouchStar Dialer, VoIP
- Directed all aspects of setting up and supporting the call center network in 6 countries as well as deploying solutions across the country.
- Played a leadership role in managing the rollout of a new call center from ground up.
- Oversaw day-to-day operations of each network in various countries.
- Developed a new Metro Ethernet network to substitute bandwidth constraint links.
- Engaged in the execution of a new screen capture program for more than 500 agents of the QA Department as well as new firewalls, core, and distribution layer 3 switches for 3 locations.
Trumpet Networks - Riverside, IL
Operation Manager and CTO 2008–2009
Microwave Radios: BridgeWave, DragonWave, Ceragon FibeAir 1500P, Solectek, SnapLink, Motorola, Moto. BPL (Broadband Over Power Lines) NERA, Exalt and LightPointe FSO, WiMAX: Airspan, Solectek SkyWay, 2nd and 4th Diversity Antennas
Networking Hardware: Juniper WAN Optimization Product (WXC), SSL VPN, Cisco Routers and Switches
Software: CeraView 2.24, Visio, Micropath Software, Google Earth
- Established and implemented microwave radio links, FSO, and WiMAX solutions across the country.
- Managed daily company operations and formulated new revenue-driving solutions, such as WAN Optimization solution.
- Held accountability in setting price and choosing suitable microwave links for the solution.
- Directed the design of all Microwave custom solutions from 1 mile to numerous miles based on rain fade margins and link availability tools.
- Facilitated training for tower climbers on microwave and milliwave alignment.
- Produced solution for customers that utilized microwave links, FSO, and lease lines to solve WAN bandwidth problems.
- Spearheaded the redesign of customer’s WAN solutions, saving thousands of dollars in reoccurring fees.
- Performed reconfiguration of customer LAN to support new Microwave WAN solution and Juniper WXC products.
- Administered the entire PCN filing of license links from 3.65 (WiMAX) 4.9, 18, 23, 24, 60, 70, and 80 GHz.
- Oversaw several installation crews and projects in diverse locations right after path surveys.
- Provided expert oversight in redesigning a school district’s Ceragon microwave network from a star configuration to a ring configuration that ran EIGRP routing protocol in Cisco routers.
- Supported the design of a 150-foot monopole tower to hold 4 2-foot dishes with the correct wind loading.
- Efficiently rolled out a combination of point-to-point microwave Ceragon links and WAN Optimization solution for a municipality.
MassLogistics, Inc. - Chicago, IL
Consultant 2002–2007
Network Technologies: VPN, VLAN, Ethernet, TCP/IP, T1
Security Product: Check Point Ver 4.1
Hardware: Cisco 3550 Switches and Cisco 2900 Router, Cisco 1721 Router and HP Switches, Cisco 6909 Switch, Cisco 2501 Routers, Cisco 2924 Switches, Nokia IP330 Firewalls
Software: Visio, Microsoft Office Suite, UNIX, Visio
- Orchestrated the installation, design, and support of numerous customers and hosting environments.
- Set up Nokia Check Point Firewall v 4.1 and Cisco routers and switches
- Managed DSL router installation at Brokers’ Risk to facilitate backup access.
EARLIER CAREER
Telenisus - LaSalle, IL
Hosting Center and Solution Engineer 2000–2001
Ameritech - Chicago, IL
Networking Specialist Engineer CO-Net 1998–2000
Networking Specialist 1996–1998
EDUCATION
Master of Science in Telecommunication Systems / Computer Science – Sabbatical
In Progress Expected Completion Date: 2012
DEPAUL UNIVERSITY - CHICAGO, IL
Bachelor of Science in Electronic Engineering
GPA 3.76/4.00, Graduated magna cum laude
DEVRY UNIVERSITY - CHICAGO, IL
Degree in Applied Science
G.P.A 3.86/4.00, Graduated summa cum laude
TECHNICAL CAREERS INSTITUTE - NEW YORK, NY
CERTIFICATIONS
The SIP School - SIP Trunking Certification (In Progress)
Online Adtran Certification (In Progress)
Cisco Certified Design Professional (CCDP)
Cisco Certified Network Associate Certification (CCNA)
Cisco Certified Design Associate Certification (CCDA)
Cisco Certified Network Professional Certification with a specialization in ATM (CCNP)
Microsoft Certified System Engineer (MCSE)
eIQ Security and Compliance Certification
Check Point Certified Security Administrator (CCSA 4.0)
Mitel – 5000 HX, vMCD, vMBG, 3300 ICP, MBG, NuPoint, MSL
ShoreTel IP VoIP System
Avaya IP Office
Juniper Networks (JNCIA-WX, JNSS-WX, JNSA-WX)
BridgeWave Certification
PROFESSIONAL TRAINING
VCP4 - VMware vSphere: Install, Configure, Manage V4.1 Training