Sales Manager

STEVEN J. POWERS

** ***** **** *****, ** *****

Home: 716-***-**** Cell: 716-***-****

Email: ***********@********.***

OPERATIONS: AUDIO/VISUAL, SECURITY, CCTV

Over 15 Years of Experience within the A/V, Security Systems, and CCTV Industry

Consistent Record of Success in Meeting and Exceeding Sales, Customer Service, and Operational Goals

Strong Background in Managing Full Project Cycles and Supervising Both Employees and Subcontractors

Experienced in managing all operational functions, including HR, engineering, sales, marketing, and finance. Support innovative ideas and organize cross-functional groups to accomplish key objectives in a cost effective, timely manner. Excel in environments requiring multiple, concurrent project management.

Core Skill Areas:

Project Lifecycle Coordination / Problem Identification & Analysis / Audio-Visual Systems Installation

Team Building & Leadership / Project Scoping & Scheduling / Customer Needs Assessment & Fulfillment

Profit & Loss Responsibility / Internal Process Improvements / Market Identification & Expansion

PROFESSIONAL EXPERIENCE

STAMPEDE PRESENTATION SYSTEMS, Depew, NY, 2007-Present

Technical Editor

Write and edit all technical information for new style catalog, worked closely with development team to integrate new features into a catalog that would provide a more technical information and more user friendly specifications that would help increase sales volume.

DAY AUTOMATION SYSTEMS, Rochester, NY, 2006-May 2007

Sound Systems Manager

Hold full P&L responsibility for division, supervising team of 10 installers and 5 office personnel. Establish project schedules, assignments, and material deliveries, working jointly with technicians and subcontractors to ensure fulfillment of project timelines. Meet with every customer at close of project to ensure full satisfaction. Provide support to Sales division in order to achieve business development goals.

Selected Accomplishments:

• Led team in securing $2 million in sales within the 1st 2 months of hire through employee guidance and support. Captured additional sales by building strong, sustainable customer relationships.

• Developed Excel-based Estimate Workbook that led to 10% increase in profits through improved organization/tracking of financial returns.

SIEMENS BUILDING TECHNOLOGIES, INC., Buffalo, NY, 2001-2006

Installed Sound Manager

Led team of 10 direct and 3 indirect reports in activities involving the engineering and installation of complex, integrated sound systems. Oversaw full cycles of projects, from requirements gathering and analysis to close-out and customer follow-up. Support sales team members in sales efforts. Report to Operations Manager.

Selected Accomplishments:

• Played instrumental role in generating $10 million in sales through leadership and support efforts, including $375,000 sale with the Buffalo Bills NFL franchise.

• Directed cross-functional team of technicians and subcontractors to meet time and budget goals for installation projects. Trained end users on sound system design and sales.

TR SERVICES, Tonawanda, NY, 1998-2001

Sound Division Manager

Held full responsibility for all divisional sales and engineering/installation projects, managing team of installation technicians and client personnel. Oversaw wholesale pre-order, ordering, and provisioning processes. Forecasted, planned, and tracked all financials, both for the company and the client.

Selected Accomplishments:

• Sold 2 S-Block prison security CCTV/audio monitoring systems valued at $1 million each within the same month. Additionally facilitated $2 million-plus sale for the Buffalo Bills’ sound systems, including $1.7 million for the entire bowl and $35,000 for the weight room.

• Built strong, sustainable relationships with local electrical contractors, leading to improved market presence. Worked jointly with local engineering firms to ensure market awareness for new products.

• Prepared comprehensive, easy-to-navigate submittals for projects, resulting in expedited process for overseeing engineer. Negotiated with manufacturers to secure special pricing and ensure profitability.

SAFE & SOUND SPECIALISTS, INC., Depew, NY, 1994-1998

Managing Director

In charge of all functions for sound systems company, including finances, inventory, sales, and engineering. Supervised performance of employees and subcontractors, ensuring timely and superior work.

Selected Accomplishments:

• Negotiated the 1st Buffalo Bills project valued at $75,000; built multiple relationships with high-end client base, leading directly to repeat and referral business.

• Led highly knowledgeable, motivated team operating under structured task plan, enabling on-time, on-budget completion of projects.

• Developed Excel that improved tracking of product revenues, prices, and quantity data.

THE ADVANTAGE CO., Williamsville, NY, 1989-1994

Division Manager

Selected Accomplishments:

• Launched and grew division from zero to $500,000 in annual sales. Built team from zero to 4 employees and maintained full control over division’s profitability.

PROFESSIONAL DEVELOPMENT

Associates Degree in Electronics Technology

Bryant & Stratton, Buffalo, NY

Professional Training

Media Matrix, Peavey QSC-QSControl, Buffalo, NY Dukane Intercom – Dukane, St. Charles, IL Bogen Communications – Paramus, NJ Blonder Tongue Factory Training, MATV Phillips & Pelco CCTV Factory Training Basic Electricity & Electronics, Miniature & Micro-Miniature Soldering, U.S. Navy Computer Skills: AutoCAD r14/2000; Microsoft Office, Microsoft Project

Military- United States Navy

Interior Communications Electrician, U.S.S. Nathaniel Greene, SSBN 636

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