Government/Legal/Assitant
Resume:
Celeste Baltierra
Austin, TX 78741
361-***-**** • *******.*********@******.***
EDUCATION
The University of Texas at Austin May 2012
B.A., Government;
Del Mar College May 2008
Dual Credit during high school;
WORK EXPERIENCE
Capital One Bank Austin, Texas
Bank Teller May 2010 - Present
• Process deposits, transfers, withdrawals, and other transactions in accordance with established policies and procedures;
• Must be continuously aware of fraud loss and check cashing guidelines as well as all security and transaction documentation requirements.
• Also responsible for the security of assigned cash which must be maintained and balanced within established guidelines. Must Champion and live the service and sales culture.
H.E.Butt Grocery Robstown, Texas and Austin, Texas
Cashier Nov 2007 – May 2010
• Provides excellent service and customer interaction
• Collects payment for customer purchases
• Demonstrates suggestive selling techniques
• Bags groceries for customers
• Monitors and manage potential front-end shrink
• Makes change and keeps an accurate till
• Answers product related questions for customers
• Ensures company food safety and sanitation expectations are achieved by following SOP's
McDonald’s Robstown, Texas
Cashier/Cook Jan 2006 – Nov 2007
• Completed 25+hour/week
• Read and abide by the Standards of Business Conduct
• Collect payment from customers
• Balance cash drawer
• Deal with a variety of customer related issues
• Maintain sanitation and safety standards in the work area
VOLUNTEER EXPERIENCE
Nueces Country Park Athletics, Assistant Pee Wee League Coach, Robstown, Texas Nov 2007 – Present
ORGANIZATIONS
• Capital One Bank Hispanic Network
Officer, Historian
Compile Network history as it is made through the year
Take pictures and if possible record network events with video technology
Prepare a scrapbook detailing events of the year
• Longhorn Connection
Member
LANGUAGES
Native English and Conversational Spanish
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